Another scandal! Black worms in coffee from Wuxi 85 ℃ bakery

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This morning, Ms. Zhu, a citizen, reported to the reporter that yesterday morning, she bought a set meal at an 85 ℃ bakery near the Xibei Canal subway station, but just when Ms. Zhu almost drank all the coffee in the package, she was surprised to find that there was a black bug suspected of a cockroach floating in the cup, which really made Ms. Zhu sick.

There is a black bug in the coffee. Customers suspect it is a cockroach.

Ms. Zhu said that on the morning of August 23, she got off at Xibei Canal Station on Metro Line 1 as usual, then went to 85 ℃ Zhengda Le City near the subway station to buy a breakfast set. As Ms. Zhu was in a hurry to go to work, she chose to pack. When she went to the office to sit down for the breakfast she had just bought, she was stunned by the scene in front of her. "when I got to the office, I took out the coffee and drank it. When I had a little bit left, I found a bug in it. I thought it was a cockroach. Although it was not very big, it could be seen by the naked eye."

The black bug appeared in the coffee, which really made Ms. Zhu sick. "it must be disgusting, because the environment in which cockroaches live, if you imagine, is so dirty."

Ms. Zhu asked for a statement, but did not get a positive response.

Then the angry Ms. Zhu found the 85 ℃ bakery to ask for an explanation, but the other party's reply was unacceptable to Ms. Zhu. "they said that because I had opened it and found it after I left the shop, there was no direct evidence that the bug belonged to their store. But from my point of view, the bugs must have gone in during their production process, and you said it was impossible to climb in through the straw. "

Shop side: do not rule out that it is the customer's own responsibility

So is the situation reflected by Ms. Zhu true? This morning, the reporter came to the 85 ℃ Zhengda Le City store, which is still open for business. The store's duty manager told the reporter: "yesterday, a guest did report that there was a bug in the cup while drinking coffee. She had to say it was a cockroach, but you can't say that the bug must have come in from our store, or it may have been brought in by the customer himself later. We can't guarantee this. We are all in the process of obtaining evidence."

Later, the store manager said that the store side did not know much about this matter, and the specific situation would be responded by 85 ℃ head office. "I'm not the best person to respond to this. Leave your phone number and our company's public relations department will contact you later, because I don't know the details. The guest took a photo and sent it to Weibo directly. Our store doesn't know anything."

As of press time, no official response from 85 ℃ has been received. In the face of such an attitude of the store, Ms. Zhu said that she would reflect the specific situation to the relevant departments and ask for an explanation for herself. "85 ℃ is a very famous brand. It really shouldn't have happened. I also posted their official account on Weibo, hoping to have a reasonable explanation."