Stuttering customers are discriminated against! Another discrimination scandal broke out at Starbucks in the United States! Trying to settle this for $5?
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Starbucks is full of discrimination again.
The Starbucks Cafe in Philadelphia has caused a series of disturbances. One store was disgraced by evicting two black people only three months ago, and another store is now ridiculing its customers.
The customer, named Sam, stammered his name when he was buying coffee on June 27th. The barista replied, "OK, SSSAM," and when Sam got the iced coffee he ordered, he found the cup marked "Sam."
Sam e-mailed a complaint to Starbucks and got five yuan in compensation. His business school friend Levijick felt that Starbucks didn't understand the crux of the problem at all, so he complained on Facebook on the 1st of this month.
"Starbucks simply misses the point," Ravigick said in a Facebook post. "what my friends and I care about is" the way you treat people with speech disorders. "
He said: "my post is not because I want to mess with anyone, but because I want to arouse people's awareness!" Many people with speech disorders are more serious than my friends. Their self-esteem and self-confidence are struggling. If the service industry staff still treat them in this way, it will hurt them a lot! I just hope that Starbucks employees will keep in mind that they will not behave like this again. "
Starbucks personally went to the fire line to explain that the employee had been fired. Intercepted from / Facebook
Starbucks announced on Twitter on the 5th that the employees involved had been fired. It also acknowledged that the original response was not satisfactory and indicated that it had apologized directly to the party concerned.
"We will not tolerate any discrimination and are dealing with this problem immediately," the company said in a message on Revijick's Facebook page. "
Another Starbucks store in Philadelphia called police on April 12 to arrest and drive away two black men who were sitting in the store, causing an uproar, prompting Starbucks to close more than 8000 stores in the United States on May 29. strengthen training against racial prejudice for 170000 5000 employees. However, it is only two months after the end of anti-discrimination training, and now the news of such discrimination is unavoidably disappointing. This happens again and again, making Starbucks' reputation more and more tarnished.
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