The woman drank 7cm machine parts in the milk tea taken out in Yihe Hall! Yihe Hall compensates 1000 yuan!

Coffee shops and milk tea shops have always been one of the main social places for young people to go out. A cup of coffee and a cup of milk tea can add points to the mood of the whole day. However, food safety issues related to coffee and milk tea have appeared frequently recently, which makes people feel scared.

On May 6, Yihetang used expired, moldy ingredients, employees said to drink medicine can not die caused netizens hot discussion. But on the same day, Yihetang twice posted micro blog hot search: Guangdong Foshan a woman in Yihetang milk tea drink machine parts.

On May 3, Ms. Xiaoyan, Foshan, Guangdong Province, ordered two cups of Yihetang milk tea on the take-out platform. Half of the time, she found a 7-cm-long machine part in the milk tea cup, which was stained with black stains.

Subsequently, the woman contacted the merchant, who admitted that it was a part in his store, and that the part was located at the powder outlet of the machine. The woman involved said the merchant was willing to compensate 500 yuan, which she refused. After that, merchants said that the store has insurance on the take-out platform, consumers should look for the take-out platform to seek compensation solution. The woman thought that the attitude of the merchant was very bad and was shirking responsibility, so she called 12315 on May 5 to complain.

On May 6, Yihetang milk tea customer service personnel responded that the situation had been fed back to the person in charge of the relevant area for handling. On May 7, Red Star News reported that both parties had reached an agreement that Yihetang would compensate 1000 yuan to relevant consumers.

The food safety problems of new tea drinks are frequently exposed, and even if they have a good reputation in the early stage, they will not escape the fate of "collapsed houses" later. Raw materials expired, deteriorated, produced drinks appeared in a variety of foreign matter, this kind of news in the past two years gradually became familiar, even later directly forgot the brand occurred food hygiene problems, choose to continue consumption.

Some Yihetang stores in Zhengzhou City have serious food safety problems. Some media sent investigators to deeply understand them. In the face of the existing food safety problems that can affect consumers 'health in the store, the store staff not only did not pay attention to them, but also said that they could not drink to death.

After the incident was exposed, the official issued an apology statement to rectify the stores involved. Although the brand was large and the number of franchised stores was huge, it was difficult for the headquarters to manage it. However, the issue of food safety is important. Since the franchise fee and other materials were charged at the time of joining, the brand should assume responsibility for the supervision of the franchise store.

The form of joining is like someone renting the brand with money. If there is a problem with the franchise store, it also adds an indelible black spot to the image of the brand side. Disease comes from the mouth, and parity cannot be an excuse for food safety hazards. Catering brands should also take into account consumers 'health while providing consumers with taste buds.

Image Source: Internet

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