Starbucks' mystery operation has caused controversy.
Starbucks has always been known for its environmental protection image, and even in many cases can set an example, using coffee grounds as raw materials to make straws, accompanying cups, and accelerate the speed of "green workshop" in the world. Looking at Starbucks these operations, in exchange for environmentalists unanimous praise. However, a customer said she was confused after seeing Starbucks barista's operation.

A netizen posted a Short Video on Tik Tok on May 14 local time, showing off her reusable Starbucks accompanying cup.
In the video, the netizen took his reusable glass to Starbucks for consumption, then Starbucks employees made drinks in an ordinary plastic cup, poured the prepared drinks into the glass, and finally threw the ordinary plastic cup into the trash can.
As of May 22, the video had more than 110,000 views on the Tik Tok platform.

A suspected Starbucks partner commented in this video that this was done because the surface of the disposable plastic cup had some lines that were used to measure the amount of raw materials. Another suspected Starbucks partner responded that Starbucks offers reusable measuring cups.

The netizen accused Starbucks of greenwashing, a term used to describe a company that exaggerates its environmental efforts in a misleading or wrong way.

Starbucks has made great contributions to environmental protection in the hearts of many consumers. But this isn't the first time the coffee giant's green marketing policies have been questioned.
As early as 2018, The Guardian reported that Starbucks planned to phase out disposable plastic straws by 2020, so it introduced sipping-free raised plastic lids to replace the use of plastic straws. Starbucks offers the sippy lids in more than 8000 of its North American stores.

REASON media reported that Starbucks 'Nitro lids use more plastic than the original plastic lid and plastic straw combination. Some social media users have also noticed Starbucks 'Nitro lids are significantly thicker than previous ones.
Although Starbucks emphasizes that Nitro lids are made of recycled plastic-polypropylene. However, The Economist reported in March 2018 that only 9% of plastic products in the world are recycled and reused, and a large number of recyclable plastics are not recycled due to pollution and other reasons.

Although a lid adds only a tiny bit of plastic, given Starbucks 'massive size, a little doesn't take long to become a lot.
Starbucks recently introduced reusable cups, but they require a deposit. Because the earlier recyclable rental cup is made of PP material (polypropylene), it cannot be recycled after recovery, resulting in a lot of garbage, which makes many people question this.

Subsequently, Starbucks Japan took the lead in launching a stainless steel cup rental service, the cup rental period of 3 days, during which the user decides how to use it.

Even after the stainless steel cup is withdrawn, Starbucks will clean and disinfect it at high temperature, but the new crown epidemic is still growing globally, and consumers are worried about it.
Source: The Economist, Tik Tok, Internet
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