A woman drank a bug in Luckin Coffee and claimed to pay for the drink coupon, which triggered a heated discussion among netizens.
According to Dianshi News on June 19, a woman in Xiangtan, Hunan Province, drank bugs in Luckin Coffee's drink, sparking heated discussion on Weibo.
According to reports, the woman in question placed an order for a drink in Luckin Coffee's Mini Program. The order was made by herself. When she returned to the dormitory to drink, she found a bug attached to the lid of the cup. The client said that he gave feedback to the customer service afterwards, and then the customer service made two phone calls respectively, the first time saying that he could compensate two beverage coupons and the second time that he could compensate five beverage coupons. The party felt inappropriate and complained to the 12315 hotline. According to the recording of the call provided by the party concerned, the customer service said that it had informed the store and would cooperate with the relevant departments in the investigation.
The occurrence of bugs in lucky drinks went viral on Weibo, with many netizens sharing their experiences of the same paragraph under posts, with some netizens saying they only got three drink coupons as compensation.
Some netizens were puzzled by the treatment of Luckin Coffee's customer service compensation for five beverage coupons.
For the time being, it is impossible to determine the cause of the incident, and Luckin Coffee did not respond to it. Some netizens put forward different views on the incident in which the woman drank bugs in Luckin Coffee's drink.
On the other hand, in October 2021, a man was prosecuted for extorting profits from a well-known milk tea store with bugs, which attracted the attention of many netizens.
A staff member suspected of Luckin Coffee left a message saying that he once worked in Luckin Coffee's store, where hygiene is extremely strict, coffee machines are cleaned every day, gloves are needed to touch the ice maker, and hands are washed frequently. Every time you enter the work area, you need to be disinfected, and so on.
Some netizens said that Luckin Coffee's strict quality control, there are many mosquitoes in summer, flies and mosquitoes are easy to bring into the store when opening the door, which can not be completely avoided. Some netizens said that individual cases should not be generalized.
Some netizens also put forward suggestions that a little improvement in packaging can solve the problem of flying insects entering drinks to a certain extent.
What do you think of it in front of the screen?
Photo source: Diaoshi News Weibo, Internet
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