Everyone gets scolded on Christmas Eve! Lucky Apple Dafu has become an employee's nightmare!

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When it comes to Christmas Eve, the first thing that comes to mind for many people is the unique Chinese custom of "eating safe fruits on Christmas Eve". As a result, apples with blessings have become the best-selling items during the holidays.

But not everyone likes to eat green fruit, so in recent years, apple-shaped desserts have gradually replaced the traditional green fruit, such as the Christmas limited red apple Dafu launched by Lucky this year, which has become a popular cake in the store after it was launched online. almost every day, customers come to the store to inquire about this lovely little dessert.

However, for lucky workers, this little apple Dafu is their Christmas Eve nightmare. It is reported that Lucky's Red Apple Tai Fook was officially launched on December 17, and then, in addition to stores, e-commerce platforms and live studios have also promoted and promoted this product recently. In order to buy affordable Apple Dafu, many consumers choose to hoard discount coupons from third-party platforms and plan to exchange electronic coupons at stores on Christmas Eve.

But in fact, many users with e-coupons arrived at the store only to be told by the clerk that there was no Red Apple Dafu in the store. Some people said that they went to eight lucky local stores on Christmas Eve and failed to exchange them for Apple Dafu.

The happy Christmas Eve failed to get the long-awaited Red Apple Dafu as expected. Disillusioned netizens posted one after another, "squatting to open the door and looking at four or five stores." unexpectedly, there are no red apples in Fuzhou. .

In the face of consumer questioning, Ruixing workers mostly feel aggrieved and wronged. They said that red apple Dafu in many stores had been sold out long before Christmas Eve. And because the product is limited for the holiday, the stock of the general store is limited, so the stores that sell out the Christmas desserts in advance are unable to replenish the goods, so they have to take the goods off the shelves.

To the helplessness of the workers, Red Apple has been cut off in stores everywhere, but electronic coupons for the product are still being sold on third-party platforms, taking advantage of preferential discounts to attract consumers to buy coupons. Based on this, when they meet customers who want to get dessert with coupons, they can only have the patience to explain why over and over again.

Some employees said frankly that some customers could not hide their anger when they learned that the store was out of stock and would output to them, "being scolded for a day" and "the customer scolded me for two words before leaving". So that many people get scared as soon as they come across consumers who come to ask about Apple Dafu, simply put a hint that "Apple Dafu is temporarily out of stock" in conspicuous places such as the store door and bar, so as to save time for communication with customers. Second, it can also avoid unnecessary conflicts with guests.

But even so, innocent workers say they not only have to bear the anger of some consumers, but also receive complaints from stores. A shop assistant posted the complaint form received by his store from 12315 platform, feeling helplessly, "it is more unfair than Dou E."

In the view of lucky employees, like the majority of consumers, they are victims who have been cheated by brands that only care about publicity, pleading with users to spare these innocent workers. At the same time, they said that there is a good chance that the product will not be replenished after Christmas, and netizens who have bought e-coupons but failed to exchange them are advised to apply for a refund through a third-party platform.

Picture from: Xiao Hong Shu

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