1 point plus "salt" will be charged extra! Netizen: Go to sugar to refund the difference?

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Recently, a consumer posted a piece on the social platform called "charge two yuan for 1 dot plus a spoonful of salt?" The post has aroused the attention and heated discussion of the majority of netizens.

The poster said that he had placed an order for a cup of Tibetan green salt and salty milk green at a nearby 1-point store, and because the online strategy recommended that adding more salt would taste better, customers contacted the store through the takeout platform, hoping to get a cup of rumored salty milk tea. To the surprise of the guests, the shopkeeper responded that "2 yuan per pump of salt", which was completely different from the feeding situation that the parties learned from the strategy post.

The guests reported the situation on the social platform, which suddenly attracted a large number of netizens to leave messages in the comment area. 1 regular customers explained that the "salt" added to Tibetan green salt salty milk green is not a bag of edible salt worth a few yuan in the supermarket, but a Tibetan green salt rock sugar flavor seasoned syrup.

Dim sum workers revealed that because this syrup has a special flavor, complex technology and high cost compared with ordinary syrup, customers do have to pay extra if they want to add more syrup to adjust the taste of the drink. This statement has also been confirmed by the official customer service.

However, they said that according to the fee standard on Mini Program, consumers only need to charge consumers 1 yuan for extra salty syrup, and there is no corresponding option on the delivery platform. The shop assistant said that when consumers place an order on a third-party platform, they can choose other equivalent materials to make notes, or directly contact the store customer service to make up the price difference of 1 yuan.

As for the "2 yuan per pump of salt" reflected by customers, the customer service in the store apologized that "the partner reported the wrong feeding price", and the customer service at 1D also said that the matter was under investigation.

However, although the authorities have responded and explained the matter, a spectator from a strange angle said that in the public impression, the sweetness adjustment service of many tea shops in the market is basically free, and it is only a matter of saying that consumers want to be sweet or less sugar, and it is rare to encounter the need for extra money.

As a result, the netizen asked a new question, "Why do you still need money to add salt? does the owner of the five-cent sugar store want to refund some syrup money to me?"

Unexpectedly, this message received the response and support of many people. From the consumers' point of view, since tea operators charge extra fees from consumers who ask for more syrup, on the other hand, whether their unsweet customers, who ask for less sugar or remove sugar every time they place an order, should ask tea for the price difference in the cost of the drink.

"support a pump to refund two yuan,"then I can only charge me half price if I don't add extra sugar", "if I support opening a shop, everything should be counted as clear. I always order no sugar and return it to me." never buy and drink with no extra sugar, "and" if you can give me a small sip of milk tea with salt, can you refund me five yuan? "

Apart from proposing that businesses return money for syrup, some people think that tea brands have already charged corresponding fees for small ingredients, and they can also respond to the requirements of consumers. increase the corresponding price of drinks with different sweetness, "milk tea total sugar seven-fifths trouble selling different prices". After all, as users say, now that they have left the syrup cost for the merchant, it makes sense to ask for a corresponding "return".

Picture from: Xiao Hong Shu

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