Smoke and explosion! Is there a safety hazard in Starbucks charging treasure?

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Yesterday, a Taiwanese netizen who claimed to be a former Starbucks employee posted on the social platform:

She received a mobile power supply from the Starbucks Fuk Council in 2023, and she continued to use it two years later when she came to the new company. Unexpectedly, in the process of charging at noon, the product suddenly overheated and smoked, then exploded and caught fire, which frightened all the people present, and burned two holes in the carpet of the new company. Fortunately, the fire was brought under control at the first time. There is no further burning, otherwise the consequences are really unimaginable.

Through the explosion, the poster hopes to give a reminder to those partners who are still using the same mobile power supply. For example, the authorities can issue a simple statement to draw attention to the power safety of this kind of mobile charge. But after she contacted Starbucks for feedback, the first phone call said she would inform the supervisor, and the second general rule said that the situation would be reported later, and the attitude was very negative, and the customer service even said, "after all, it has been used for two years." this made her very disappointed.

It is understood that the mobile charging capacity of the model in question is 10000mAh (Ma), which supports the wireless charging function of 15W, which is commissioned by Starbucks to Taiwan Life works International Co., Ltd.

From the perspective shared by netizens in the post, it is not difficult to see that after the explosion, there were charred marks on the carpet and under the table. The original black mobile power supply has now melted into a twisted shape and turned into a mass of ashes scattered on the carpet, but if we take a closer look at the broken wreckage, we can still see the faint words with STARBUCKS on it.

Shortly after the post was released, some media got in touch with me on this matter. the other party said that portable battery was a gift from the Starbucks Futures Commission in 2023. She has been using it for less than two years since she left office, and the frequency of use is not high. But when she returned to the station after lunch on the 10th, he found that the mobile power supply was smoking and made a strange noise, so he quickly took it down and put it on the ground, and then it exploded. And it just burns.

"I was also an employee, and then the gift I got was a bomb. I really felt silly, and it was related to personal safety, but the customer service side did not deal with it accordingly." The party also said that among the former colleagues, two or three people were actually still using it, but they no longer dared to use it after the incident. In addition, she also has a reaction from her former employer and just wants to remind her partners to pay attention to safety and that it is best not to continue to use it.

In response, Starbucks replied that it was concerned about the follow-up of users and asked manufacturers to provide compliance safety certificates (which had not been responded as of press time), and would strengthen internal publicity.

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