Make the order while crying! Mixue Ice City exploded orders and forced urgent workers?!

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At noon today, the topic of "The female shop assistant at Mixue Ice City was so busy that she broke down and shed tears" hit the hot search, causing heated discussions among many netizens.

"Xiaoxiang Morning News" reported that on June 3, when a takeout rider went to a Mixue Ice City store in Wenzhou, Zhejiang Province to pick up food, he found that only one employee in the store was making drinks, while the ticket machine placed on the shelf was still Continuously spitting out labels, which were about several meters long by visual inspection. The clerk broke down because of the endless orders and continued to make milk tea while sobbing.

According to the rider's own account, he had visited the store one hour before the video was taken. At that time, he asked the clerk about the slow delivery of meals, and the other party said that only one person was on duty that morning. An hour later, the rider arrived at the store again. The busy clerk called for help and failed. He broke down and shed tears, but he never dared to stop his work.

He couldn't bear to comfort the crying clerk. He took the drink and packed the order himself. Before leaving, he filmed the sad scene that happened in the store. The party concerned stated that when he visited the store for the third time, other employees in the store were already in place.

Unexpectedly, after this video was released on the platform, it was quickly watched and discussed by many users, and the number of video views and comments increased rapidly. A group of netizens looked at the migrant worker crying and shaking milk tea in the picture, and felt distressed. However, the tea worker empathized with this scene and could understand the clerk's collapse at that moment. Many people also praised the shop assistant for his diligence and responsibility, and for not stopping his work because of his own grievances.

However, more people who watched the video believed that the staffing of Mixue Ice City stores was unreasonable. They pointed out that recently due to the impact of price wars on takeout platforms, sales in many tea shops have surged, and Mixue Ice City is no exception. Consumers who receive discounts on the platform can get two cups of market prices for only 3 to 4 yuan. Mixue Ice City tea drinks priced at 7 to 8 yuan have recently exploded orders in many stores across the country due to the large discounts.

Most migrant workers in Mixue Ice City say that since the brand launched activities such as "1 yuan lemonade", store sales have doubled, but the number of people in the store has not increased, so they are often too busy to touch the ground during peak periods and may not even have time to stop and drink some water.

Under all kinds of pressures, the mental state of milk tea workers is like a tense string. A urging from takeout staff or customers may cause them to collapse emotionally, cry uncontrollably at work, or have a dispute with people who come to pick up meals. Migrant workers who are forced to bear too much pressure from work admit that they can't wait to end the "fairy fight" on take-out platforms as soon as possible so that they can escape the "nightmare of selling orders" sooner.

However, as the popularity of this matter increased, a reporter asked the store manager today to learn about the situation. The other party replied that the employee in the video was the store manager and had an emotional breakdown at work due to a quarrel with his family."It wasn't because he was tired from the list." The person in charge said that the morning shift before 10 a.m. is one-person, and usually there will not be an explosion like on the day of the incident.

Mixue Ice City customer service responded to this matter and said that the explosive situation had been recorded and would be reported back to relevant departments of the company later. In addition, the original video publisher said that he had received a notice from the local police station that the video had been deleted at the request of the employee in the video, and the shop assistant apologized for this.

Pictures and videos from: Internet

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