Shocking! Big insects appear at the bottom of the tea cup?!

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Recently, a netizen posted a picture on social platforms saying that he bought a cup of drink at the Chayan Yuese store on the first floor of Nanjing Station Square that day, and found a complete large bug at the bottom of the cup when he was about to finish it.

It can be seen from the post accompanying the picture that this customer bought a signature drink "Youlan Latte" at Tea Yanyue on the first floor of Nanjing Station North Square. After almost drinking the entire drink, he calmly found a black insect deposited on the bottom of the cup. The outline is clear and makes people shudder.

Interestingly, in the past, when consumers posted feedback on social platforms saying that they had eaten or drank foreign objects in their food, there would be more or less people in the comment area questioning whether it was a real accident or a show to gain attention. However, under this post, some users were not surprised by the flying insects in the tea color drink.

Consumers who frequently patronize the brand say that the production standards of tea beauty are different from those of other chain brands on the market. The store basically adopts the method of making tea after customers arrive, so that people who pick up the meal can drink freshly made drinks.

Some of the menu contain tea drinks such as cream tops and milk bubbles. In order to ensure the drinking taste and overall visual effect after production, the brand usually does not take sealing measures for the prepared drinks. This is the case with the "Youlan Latte" purchased by the poster. Frequent customers reported that most Tea Yanyue stores leave this cup of milk tea with a cream top open when serving in the restaurant without putting the lid on it.

If you change your mind and want to pack it and take it away, many Tea Beauty users call it too torturous to ask the shop assistant for the lid. Many people shared their personal experiences, saying that shop assistants would emphasize many times that packaging affects the taste, and only after saying it several times did they "reluctantly" add a lid to the drink. Therefore, in their opinion, it is normal for flying insects to fall into the milk tea with the open mouth of the cup.

"Every time I ask the clerk, I say no. Of course, this is definitely not the clerk's problem. Can't I add a lid?""Why didn't I give a lid to the tea face!!! Every time, I am afraid that dirty things will fall in or accidentally turn them over."" Every time I get a cover, it's so hard."

After the incident, the netizen immediately contacted the store involved and gave feedback on the relevant situation. The store replied that it had checked in-store monitoring and verification, and no abnormalities were found in the production process. At the same time, it expressed its apology for causing the customer's bad consumption experience., the entire order has been refunded and compensation measures have been proposed.

The reporter who reported on the matter contacted the Chayan Yuese brand. A person from the Chayan Yuese public relations department said that the beverage was under surveillance from production to delivery. After careful review of store monitoring, it was confirmed that the insects did not enter the cup in the store. There were no problems with store hygiene.

(Some chat screenshots posted by the parties involved in communicating with the brand customer service)

Staff said that milk tea making uses machines to produce tea, and it is impossible for a complete insect body to appear throughout the entire process. The insects may have entered the cup after the drink left the store. At present, the brand has processed order refunds for consumers, and is still communicating with customers and regulatory authorities, hoping to achieve a result that is satisfactory to both parties.

Picture from: Internet

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