People are numb! Chain brand bagels can see ants when you open the bag?!

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click on the attention| Daily Boutique Coffee Culture Magazine Coffee Workshop

Recently, a consumer posted a post titled "Winning Tims Ant Bagels" on social platforms, which attracted the attention of netizens.

According to the poster, he bought two bagels produced by a certain Tims through a takeout platform yesterday morning. After receiving the takeout, he opened the packaging and found that crawling ants appeared in the packaging of both bagels. Judging from the pictures posted by the poster, three ants embedded in the filling cream of the pistachio bagels he purchased, and ants crawling around can also be seen in the kraft paper bag used to package the bagels.

The shocking scene immediately made the person involved feel his scalp tingle. He immediately called the delivery platform and Tims store to report the situation, and soon received a refund for the order. However, regarding the consumer's request for "compensation of 3 or 10 times the price of the goods," Tims customer service center said that after communicating with the store, they confirmed that there was no problem with killing in the store, so they could not make compensation according to the customer's request.

Regarding the feedback from the poster, netizens around the audience had their own opinions. Some people who know what happened believe that the store checked itself after the customer reported it and confirmed that it had completed the disinfection work in the store. The ants appearing in the packaging bag may not have come from the store's operation desk.

Some netizens pointed out that nowadays the weather is hot and the pistachio bagels have a sweet cream sandwich, which can attract foraging ants. If the takeout ordered by customers is left in the rider's takeout box or takeout shelves where meals are stored for a longer time, it is difficult to guarantee that small animals from the outside will attract its sweetness and sneak into the packaging bag while people are unprepared. From this point of view, the "ant bagels" that the poster received may not be caused by a mistake in the store's production.

However, other users who support the poster's rights protection believe that although the source of the ants is difficult to determine, the fact that ants can drill into the product packaging bag should have a certain relationship with Tims packaging method.

Users who often buy Tims baked products shared their buyer's show, saying that according to the store's production standards, the processed bagels will be put into kraft paper bags with the brand logo printed on the store. After simply folding the opening, a sticker will be affixed or sealed with a product label. In this way, customers can wrap the bagels in paper bags by tearing the sticker after receiving the product and taste the delicious food without getting their hands dirty.

However, many people pointed out that although Tims 'method of packaging food is convenient for customers to eat, it has certain food safety hazards. It means that if store staff does not close the opening of the bag tightly when packaging meals, flies and insects can actually penetrate through the gaps in the outer packaging, thereby contaminating the food in the bag.

Therefore, in their view, if stores adopt stricter packaging methods for processed bagels, such as using sealed packaging bags, it may prevent customers from receiving "ant bagels."

As of now, the poster said that after communicating with the store, he did not obtain a solution that is satisfactory to both parties. In order to protect his own rights and interests, the party concerned said that he had fed back the situation of "Ant Beiguo" to the 12315 platform. Generally speaking, the person raising the question has the burden of proof, so if consumers can provide more effective proof, such issues can be more properly resolved.

Picture from: Xiaohongshu

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