Customers sued Starbucks for $5 million for insufficient coffee
Chinanews.com, March 20-according to a report by the Central News Agency on the 20th, two consumers recently filed a joint lawsuit with the United States District Court in California, accusing Starbucks of deliberately allowing customers to get insufficient lattes to save milk costs, so they claimed 5 million US dollars.
According to court records, two California residents filed a lawsuit in the United States District Court for the Northern District of California on the 16th, alleging that the amount of coffee sold by Starbucks over the years does not match what it says.
Consumers actually get about 25% less than they deserve when they buy a latte, which Starbucks uses to save on milk costs, so it must compensate consumers a total of $5 million, according to the complaint.
Starbucks said in a statement on the 18th that the allegations in this lawsuit are not true.
The company is proud of its high-quality, hand-mixed beverages, which increase the occurrence of variables, and consumers often have special requirements, so there is generally no problem with beverage capacity, the statement said. If a customer is not satisfied with the drink, Starbucks will be happy to redo it.
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