Consumers have questions about Meituan coffee Meituan said that it is inconvenient to cooperate.

Yesterday, this newspaper published the news that "the coffee ordered through Meituan is true or false". Mr. Li, a consumer, has questions about ordering a brand of coffee on Meituan, and the person in charge of the brand said he had no business cooperation with any third-party delivery service platform in China. So, is the coffee bought by Mr. Li real or fake?

In yesterday's report, Meituan customer service staff said that they would contact the staff of relevant departments to reply to this newspaper. Yesterday, the reporter received a phone reply from the person in charge of the operation of Meituan's distribution department, who identified himself as Huang. He affirmed that Meituan must have delivered a certain brand of coffee to Mr. Li. "with regard to distribution services, Meituan has a cooperative relationship with the brand of coffee, but it is still in a secret stage, and other details are not convenient to disclose."

In response to Meituan's statement, Mr. Li, the consumer, said he did not agree. He said: "A brand of coffee headquarters has said that there is no cooperation with any takeout platform, Meituan also said that there is cooperation, which people do not understand." If there is cooperation, why keep it a secret? It's hard to understand. "

Zhang Qingwu, a lawyer from Tianjin Rijiu Law firm, said after learning about the incident that trade secrets refer to all the information not known to the public, such as the formulation process of products, and that Meituan's cooperation with other enterprises does not belong to the category of trade secrets. it is a pure excuse on the grounds of secret stage, which infringes not only consumers' right to know, but also the right to operate the coffee brand, and consumers can report complaints to the market regulatory authorities accordingly. The coffee brand can also sue for infringement. Lawyer Zhang believes that if Meituan provides daigou service, even if there is no problem with the quality of coffee, it is suspected of misleading consumers by calling daigou cooperation in its publicity. When consumers encounter such incidents, they must keep the relevant evidence and also report to the market regulatory authorities.

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