Environmentalists bring their own cups to buy coffee but McCaf é insists on using takeout cups
For professional baristas, please follow the coffee workshop (Wechat official account cafe_style)
Although Hong Kong people are greedy for convenience, many people pursue environmental protection. A group of netizens who love coffee advocate bringing their own cups to buy coffee instead of taking out cups. But yesterday, when they went to McCaf é to buy coffee, employees were scolded by their superiors, stipulating that they could only make takeout cups. Netizens who brought their own cups complained, "We wasted four cups of coffee today!" As a matter of fact, we all want to contribute to environmental protection. The so-called standard must be maintained with a takeaway cup. Do other coffee shop chains do it again? "
When a reporter from Ming Pao asked McDonald's about the incident, the spokesman responded that McCafe's food and drinks were contained in containers of different materials, and various containers were set to ensure that the food was best preserved in terms of hygiene and flavor, while ensuring consistent quality. If customers bring their own containers, the restaurant will handle them flexibly according to the circumstances.
Yesterday's post on FB's "McCafe Cafe solution" special page revealed the incident. "there was a chance that an employee whom we believed to be responsible showed up and told my sister in a stern tone that because of the company's standards, we had to wash down the McDonald's cup first, and then let the customers pour the accompanying cup. Because we did not reuse cold drink plastic cups and did not help us pour hot drinks into food cups, we wasted four cups of coffee today. "
In an interview with Ming Pao, the netizen in charge of the special page said that in fact, the McCafe employees of individual stores will rush directly into their own cups at the request of their guests, but because of McDonald's policies, including ensuring the volume of drinks and hygiene problems, employees are actually not allowed to do so. "on the contrary, we have to protect the employees who are willing to do it, and we should not publicize them too much, otherwise they will be scolded!"
She said that in fact, other chain coffee shops and even Taiwan beverage shops in Hong Kong not only supported customers to use their own cups, but also reduced prices as a sign of encouragement. She did not understand why McCaf é could not do so. "or, friends who support environmental protection have to give up this chain of restaurants because they have never followed the environmental protection policy of his website."
A McDonald's spokesman responded that McCaf é's food and drinks are contained in containers of different materials for guests' convenience. The setting of various containers is to ensure that the food is best preserved in terms of hygiene and flavor, as well as consistent quality. If customers bring their own containers, the restaurant will handle them flexibly according to the circumstances. McDonald's stresses that it is committed to protecting the environment in response to the needs of the market and customers, and adheres to the "3R" policy in its daily operations, that is, Reduce, Reuse and Recycle.
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