See cockroaches again? Dead cockroaches come from Pacific Coffee! Where is the promised good quality?

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"it's disgusting to drink a little cockroach when you drink Pacific Coffee." Speaking of the experience of connecting flight back to Shanghai at Xi'an Xianyang Airport this morning, Miss Wang still has a series of nausea.

At about 7 o'clock this morning, Miss Wang bought a large hot latte at the Pacific Cafe at Terminal T3 of Xianyang Airport, ready to take it to the plane to drink. Miss Wang introduced that she likes coffee very much and is also a loyal customer of Pacific Coffee. "at that time, I had no idea that there would be cockroaches in the cup. After the clerk sealed the mouth of the cup directly for me, I took it on the plane." Miss Wang said that when she started drinking, she didn't feel anything different. When I was almost finished, I suddenly felt a foreign body in my mouth. I thought it was coffee grounds, but who expected to spit it out, it was a little cockroach! "I was really freaking out. I drank a whole cup of coffee soaked in the corpses of cockroaches."

From the videos and photos provided by Miss Wang, we can see a small cockroach attached to the edge of the coffee cup with its tentacles leaning alone against the edge of the cup. Miss Wang said that because she was already on the plane at that time, she could not get off the plane to talk to the Pacific Coffee Shop. In desperation, she had to bring this cup of cockroach coffee all the way back to Shanghai. "I really can't figure out how the cockroach got into the cup. As a well-known coffee chain, how could this happen? " Miss Wang sighed and said.

Subsequently, a reporter from Xinmin Evening News contacted Pacific Coffee to learn about the situation. Staff said the coffee ingredients in the stores were sealed and it was not clear why there were cockroaches. According to speculation, the cockroach may have slipped into the bottom of the coffee cup, or it may have been caused by carelessness, but further investigation is needed. She apologized to her client for drinking cockroach coffee and promised to deal with the matter as soon as possible.

Pacific Coffee officially entered the Chinese mainland market in 2011, with "good coffee, good service, good environment, inject tranquility and warmth into life" as its service commitment. Hope that enterprises can really put their promise into practice, do not let consumers drink "cockroach coffee".

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