Pacific Coffee official statement! The cockroach incident continues to ferment and the stores involved are closed!

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August 30th Xi'an, Shaanxi Province. Ms. Wang flew from Xi'an Xianyang Airport to Shanghai this morning. At 07:04, she bought a cup of 34 yuan coffee at Pacific Coffee, the domestic terminal of Terminal T3. While walking and drinking, until the last sip on the plane, I suddenly felt my tongue touch something strange, like coffee grounds. When I spit it out, I was so sick that I was about to vomit. What I had just eaten into my mouth was a complete cockroach.

As for the origin of the cockroach, Ms. Wang ruled out the possibility of climbing in after leaving the shop, because she had been walking in line with coffee after buying coffee, and the coffee was hot and had a lid, so the cockroach had no chance to climb in. While cockroaches sink at the bottom of coffee, they are more likely to be carried in cups, coffee or milk.

After the incident, Pacific Coffee issued a progress statement through its official Weibo, apologizing for what happened to Ms. Wang, and set up a special team to follow up the investigation, shut down the stores involved, and strictly check and find out the problems one by one.

Cockroaches spitting from drinking coffee (photo provided by interviewees)

August 30, Xi'an, Shaanxi Province. After a woman drank cockroaches in Pacific Coffee, the entry-exit Inspection and Quarantine Bureau of Xianyang Airport found the body of cockroaches under the bar of the store. The 30th store responded like this: cockroaches are in the dining area of the airport.

On the night of the 30th, netizens were also full of excitement:

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On the evening of the 31st, Pacific Coffee's official Weibo released in-store surveillance video, saying that no employee violations were found.

Pacific Coffee Xi'an Airport Store on-site Surveillance Video

At present, Xi'an Pacific Coffee shops are closed, and relevant departments are involved in the investigation!

At about 2: 00 p.m. on the 31st, a staff member surnamed Gong of the Health Supervision Section of the entry-exit Inspection and Quarantine Bureau of Xi'an Xianyang International Airport rushed to the store at the first time. After investigation: the body of a cockroach was found outside the bar, and there were signs of cockroach activity at the scene.

He said: "at present, Pacific Coffee Xianyang Airport shop has been closed to cooperate with the investigation, the Bureau asked Taiping Coffee to immediately carry out a comprehensive extermination of cockroaches." In addition, the bureau has filed a case, and the details of the case will be announced in due course after the end of the investigation. "

[official statement]

The food hygiene incident of Pacific Coffee may be related to the increased difficulty of management brought about by the rapid expansion of the brand, coupled with the recent continuous fermentation of Haidilao time, food safety has become the focus of social attention.