China Resources Wanjia supermarket domestic Coffee label Korean consumers demand compensation

The price tag is marked in the wrong place and the customer asks for compensation.

"I heard that my friends like to drink imported coffee. I'd like to buy some thanks to my friends for their previous help." On November 28 last year, Mr. Li saw several kinds of Maxwell coffee at the civil air defense store in China Resources Volkswagen Square. The origin of the supermarket price tag said South Korea, "I have never drunk coffee before, nor do I know anything about it. I bought it as soon as I saw it was imported. It cost nearly 900 yuan."

That night, Mr. Li sent the coffee to a friend's house. "as soon as the friend looked at the box of coffee, the origin of the coffee said Guangzhou." The friend returned the coffee, and Mr. Li went to another supermarket to buy imported coffee.

Afterwards, Mr. Li came to the supermarket to ask for an explanation, hoping that the supermarket would make compensation. But the matter has not been resolved for more than a month. "I called nearly 30 times, each time I said to leave my number and so on, but I didn't reply for a day. I can't find anyone to solve it in the store. "

Mr. Li said that the supermarket staff had asked him to contact the manufacturer, but he thought that there was no quality problem with the product itself and that it was the supermarket that marked the wrong price tag and should be solved by the supermarket.

At about 18:30 on January 15th, the reporter accompanied Mr. Li to the supermarket. Mr. Su, an employee of the supermarket, said that the commodity information was provided by the manufacturer, and the supermarket entered the system according to the manufacturer's information. "We have contacted the manufacturer, and the manufacturer cannot make compensation. This product has been sold for many years, and no information can be found at that time. There is indeed negligence in the work of the supermarket. We can return the goods for Mr. Li, but it is impossible to pay for it. "

"the price tag doesn't match the goods, which is deceiving consumers." Mr. Li hopes that the supermarket will lose one thing at a time. At present, Mr. Li has lodged a complaint with Wangguanzhuang Industrial and Commercial Office, and the matter is still under further negotiation.

(responsible Editor: Leo)