Fake COCO milk tea makes cockroaches! The shopkeeper maliciously threatened "1000 yuan to make you a coffin book"?

According to the Telegraph news Weibo, on Nov. 27, a woman in Hefei, Anhui province, bought milk tea on a takeaway platform and found a cockroach at the bottom of the cup. And after the party disclosed the matter on Weibo, he unexpectedly received threats from strangers.

After consulting the parties' Weibo, the coffee workshop clarified the whole story: after the parties found the cockroaches in the milk tea, they immediately reported the matter back to the merchants, but the businessmen said that they had never encountered this kind of situation. More than an hour has passed since the meal was received, and the possibility that the cockroaches crawled in during the parties' drinking milk tea could not be ruled out. Let them contact Meituan authorities to deal with anything first.

During the communication with the merchant, the woman found that the COCO milk tea shop where she had ordered takeout five times was not an authentic "COCO can" but a shop with a similar name to COCO Tea. In fact, the takeout platform is difficult to see, and the difference between this can only be seen in brick-and-mortar stores with huge signboards [CoCo STORM Loko Storm].

After the party asked the businessman to take him for gastroscopy, the way the businessman gave was to refund and assist Meituan to pay compensation of 150 yuan. On the other hand, the party concerned thought that the businessman should compensate himself for 1000 yuan in mental loss, and there was only a half-hour interval between the arrival time of the meal delivery and the time when the cockroach was found to call the business. However, the merchant thought it was carrying out extortion, rejected the request of the party concerned and said that it would take legal proceedings.

As the matter was not well resolved, the party concerned exposed the matter on Weibo. But it wasn't long before he was threatened by strangers. Through the screenshot of the party's mobile phone, we can see the following private message: "Why not say you put it in it?" After you've finished drinking, you're crazy about money, so why don't you dare to reply …... " This 1000 yuan is your coffin book. If the merchant gives it to you, what kind of things will people like you do? "

The person concerned thought it was a malicious threat from the merchant, but on December 1, the manager of the milk tea shop responded that he did not know about the threat and did not instruct the staff to make the threat, and said that his industry certificate and the shop assistant's health certificate were complete and valid, and had the relevant license to join.

The incident is currently 84.574 million hot on Weibo and has been searched on Weibo. It may be that it can not resist the pressure of public opinion or that the incident has indeed caused an economic blow to the shops involved. The merchants expressed their willingness to compensate and apologize to the parties concerned, while firing the store manager and rectifying the store.

A lawyer on Weibo said: "after drinking milk tea, it is found to contain foreign bodies, which is bound to cause psychological discomfort for consumers, followed by cockroaches that carry germs in constant humidity, so consumers suspect that their health has been affected and complain about the protection of their rights." it's legal and reasonable. " Dangtu inspection also reminds consumers that they should keep consumption receipts, on-site photos and problem food cheaply as soon as they find that they have bought problematic food.

The coffee workshop has always stressed that the issue of food safety can not be ignored. But if there is a food safety problem, I will give you some advice today. After receiving a complaint, businesses should actively prove their innocence if they can prove their innocence. If not, they should negotiate compensation with consumers and apologize voluntarily. When consumers find that there is a foreign body in milk tea, they should take pictures and retain evidence as soon as possible, and then put forward reasonable demands within the scope permitted by law.

Photo source: Weibo

Important Notice :

前街咖啡 FrontStreet Coffee has moved to new addredd:

FrontStreet Coffee Address: 315,Donghua East Road,GuangZhou

Tel:020 38364473