There are two live worms in the snow cake? The merchant said that it is difficult to determine the responsibility when the takeout leaves the shop for 3 hours.

Nai Xue's tea is famous not only for fruit tea, but also for its desserts. With the advent of summer, tea shops return to the C position. Unexpectedly, it was just the beginning of the hot summer, Nai Xue gave birth to another moth.

Recently, a consumer in Nanchang, Jiangxi Province said that he ordered the chocolate cake of Nai Xue's tea through takeout, only to find that there were two live bugs in the cake.

The consumers concerned said that they communicated with the stores involved afterwards. The store manager called back and said that the monitoring found that there was no problem with the cake during freezing and thawing, and it was not the problem in the store. The consumers concerned said in a media interview that they had not opened the package of the cake and suspected that the worms were hatched by eggs.

On July 20, the staff of the store concerned responded to the media by offering the customer a solution for remaking and redistribution, but the other party did not accept it. The takeout order is nearly 3 hours away from the store, and it is impossible to specify whose responsibility it is. It is still waiting for the relevant government departments and takeout third parties to determine the responsibility, so it is not convenient to express their opinions.

Netizens questioned the claim that the customer suspected that the worm was hatched by the eggs.

As this incident is purchased through takeout, some netizens leave messages about their personal experience, takeout is not good to safeguard their rights, and takeout is not eaten in the store, even if it is feedback, some businesses can provide video to clarify their responsibilities. on the other hand, some businesses may not be able to provide proof that the product is intact, and consumers have not filmed the receiving video in advance, so the Market Regulatory Administration mostly does not recognize consumer evidence without causes and consequences.

The netizen also said that consulting people related to the civil law learned that when the takeout was received, the whole process of video recording began, or there was notarization next to it, and even if there was evidence, the merchant might shift the responsibility to the takeout staff. therefore, the evidence of takeout food is not easy to define the responsibility in most cases.

Food safety issues are related to consumers' personal health and safety, and it is still unknown which party is responsible for the two live bugs found in the dessert. National food safety law enforcement has become more stringent, but it is not possible to completely put an end to similar things. On the one hand, businesses strengthen self-examination, and take precautions, and have a complete record of the dining process. On the other hand, consumers should also take a glance when they receive takeout and take video recordings in front of takeout boys when they find something unusual. These actions seem inconspicuous but have practical benefits to both sides.

Photo Source: Weibo, Internet

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