Honey Snow Ice City was exposed to drink worms: it doesn't matter if you can't help it.

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There are bugs in the ice city drinks again! As the first stock of the new tea chain, while its performance is growing rapidly, it is also frequently exposed that there are food safety problems!

Yesterday morning, # Honey Snow Ice City was revealed to drink bugs and merchants' attitude caused controversy # this topic went straight to the hot search list of Weibo, so far, the topic has been read as much as 270 million. The cause of the incident was that a woman in Xiantao, Hubei Province, revealed that she had bought honey snow ice city lemonade and found black bugs in the drink without opening it. To this, the response of the shop owner involved is simply dumbfounded, the shop owner said: what can I do about this? I don't know why there are bugs in the drink. I can't deal with it. It doesn't matter.

Regarding this matter, the customer service of Honey Snow Ice City headquarters told the Nandu reporter that it would be verified to the relevant staff.

For this hot search entry, netizens' comments were overblown. Many netizens said that if you can't take responsibility, don't open a shop, saying one after another that you are speechless to the shopkeeper's attitude: "what an outrageous attitude, at least say I'm sorry, let's have another drink!" This should not be difficult! If I remember correctly, Honey Snow Ice City seems to have been searched several times this year because of food safety issues, and if it goes on like this, it will go bankrupt sooner or later.

Another netizen said, "the business cannot be equated with the bug itself, so I can't control it." it doesn't matter if you can't rest assured that these bugs can't drink to death. "Why do businessmen have such a speechless attitude? don't you have to ensure the minimum safety of food?" and "you still have to do catering with this attitude!" ! I can't help it. it's okay. I can still say that! ! Try drinking a bug! There is no attitude to change a drink for a customer. "

Yes, as the above netizens said, this is not the first time that Honey Snow Ice City has been searched for food safety issues this year. According to incomplete statistics, from March to November 2022, when Honey Snow Ice City rushed to Weibo for food safety issues, the media reported a food safety problem every 15 days on average, and attracted the attention of many consumers.

Some people were fined many times for using expired frozen litchi juice, expired coffee powder and expired food, and 12000 yuan was fined for finding bugs in lemonade, as well as those who drank sticks and flies. In August this year, it was exposed several times that there were foreign bodies in milk tea, eggs in tea bags and so on.

Some hot search screenshots

According to public data, Honey Snow Ice City, founded in Zhengzhou, Henan Province in 1997, is a brand of ice cream and tea, which has been rapidly rolled out in third-and fourth-tier cities through joining and low-price models. After opening 22000 stores this year, it officially rushed to listing with the number of stores ranking first in the domestic new tea industry, impacting the A-share "the first share of the new tea chain". Its company, Honeysnow Bingcheng Co., Ltd., was already on September 22nd, 2022. The A-share listing application has been accepted and the prospectus has been formally pre-disclosed.

In the wild expansion speed of Wandian, store control can not keep up with the expansion speed, because of food safety issues frequently boarded the hot search, and repeatedly banned. On the black cat complaint platform, there are as many as 4139 complaints from Michelle Bingcheng, most of which focus on foreign bodies in food, bad attitude of shop assistants, and difficulties in refunds.

The catering industry has always been based on the principle of service first, whether customers can have a good experience includes staff service, food hygiene and safety, dining environment and so on. If the catering industry loses the support and trust of consumers because of these basic principles, it will basically lose the whole market. Only strict management and improving the quality of products and services can bring long-term development for the enterprise.

Photo Source: Internet