Tims bagels were thrown on the ground, and the staff replied: too busy to clean up.

On April 3, a netizen in Beijing posted a post complaining about Tims coffee on the platform, entitled "do you still dare to eat Tims bagels?" ".

The netizen said that when he was buying coffee at a Tims in Wangjing area, he saw bagels for sale piled up on the floor, the materials in the store were a mess, and the floor and walls were also stained, worried about the hygiene of his food.

After the content was sent out, it attracted the attention and discussion of many netizens.

Many netizens who often patronize Tims are shocked and did not expect that the hygiene condition in the store is so worrying. "at least it is a brand" and "it seems that it is not sanitary at ordinary times". And netizens who have worked for Tims said that the internal hygiene is indeed very poor. "they don't change their gloves even when they touch the trash can, and they even start making fresh coffee."honestly, don't eat it."

Some netizens believe that the situation of this store should be an individual case, and the branches they usually patronize are more spacious and tidy. In view of the landing of bagels, some people think that "there is independent packaging, not direct contact with the ground, there is no problem,"so much thrown away, a bit of a waste of food."

According to the Bailu video report, the head of the Tims store responded that the bagels on the ground were scattered accidentally, while the staff were busy and had no time to clean up. At present, these bagels have been discarded. In addition, sufficient staff will be added to the branch and the restocking time will be adjusted to prevent this from happening again.

Netizens who posted the post also shared the follow-up development in Xiao Hongshu this morning, saying that they had received an active contact from the person in charge of the Wangjing store of Tims Tianhao Coffee on the same day. The other party first expressed an apology, refunded the consumption of the netizen in Tims at that time, and immediately made a comprehensive rectification of the furnishings in the store. At the same time, the person in charge also provided a picture, a picture of what the store looked like after rectification, and the bagel was thrown into the dustbin for destruction.

For this series of corrective actions of Tims Coffee, some netizens think that it is a good thing to attach importance to consumers' opinions and deal with them efficiently, and a sincere attitude can be regarded as a responsibility, but health and safety awareness is still very important. "I hope this won't happen again."