On how to retain customers with "closed-door coupons" in Buddhist coffee shops

When you follow the navigation, you find the coffee shop with great difficulty, and find that the owner has not opened the door. What would you do in the face of such capricious behavior?

1. I'll have to come back next time.

2. Only a bad review can eliminate my "resentment"

3. Why don't we wait? Who knows?

In our impression, the most afraid thing to encounter when visiting a shop is stepping on thunder and not opening the door. If you come all the way from a certain place and don't enjoy the delicious food, but because of the wayward business hours, you have a "closed door", and the lack of consumption has already left a bad initial impression. What can coffee shops do with customers they have never met?

Located in Nanning, Guangxi, a community cafe, the manager failed to recruit a suitable barista, his own "Buddhist business", and often run around, resulting in many guests to the store appear closed door situation.

Therefore, the boss put a wave of self-help "reward" at the door, and left a message "congratulations, did not open the door, tear up a, WeChat me." A note can be exchanged for a free cup of coffee while you tear it up. Then, it attracted the coffee "old table" of the "crowd."

For the boss so Buddhist and clever behavior, many netizens have asked the address of the coffee shop, expressed the hope that there is a chance to go to the scene "kill tickets." There are also netizens who also open coffee shops think that the boss's practice is worth learning from,"solve their own did not open the door to apologize to the guests a good way."

As the news of self-reward was seen by more netizens, coffee coupons were "swept empty" more and more frequently, some netizens said,"noon has disappeared." In this regard, the boss not only did not cancel the event, but also added an additional wave of "prizes","the free coupons at the door are gone, and it's good to stick them again."

For the boss widely spread coupons business mode, some netizens put forward suggestions, think discount way is more practical, such free delivery I am afraid will lose money bankruptcy. But the boss replied,"I'm not afraid of what you're afraid of." Indeed, money can really be "willful."

The boss thought of using a small free coupon to make up for the disappointment that everyone didn't open the store. Even if they didn't have coffee, they could feel the kindness from it, and the good impression naturally existed. Sometimes coffee shops retain customers not just by the coffee itself, but also by the thoughtful service of the barista or interesting conversation.

Finally, the boss's behavior is generous, we have to do what we can, do not follow suit oh.

Important Notice :

前街咖啡 FrontStreet Coffee has moved to new addredd:

FrontStreet Coffee Address: 315,Donghua East Road,GuangZhou

Tel:020 38364473