The coffee shop is full of people spending money! The shopkeeper spoke out for help
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As we all know, coffee shops rely more on "selling space" than tea shops with a high flow of people.
Recently, a post about "asking for help" from a coffee shop on a social platform has aroused the attention and heated discussion of many netizens. The request for help is: what if the coffee shop is full but no one spends it? It's a mess every time, and I'm embarrassed to catch up.
According to this note and the comments section, the poster's coffee shop is in a hotel, en.... No, to be exact, it is in the hotel lobby, but the coffee shop has a simple division between the screen and the "seated consumption" sign.
And this post has indeed aroused some sympathy for coffee shop owners! Many netizens also said: it's so scary, young people don't dare to go inside in this scene, just like the park.
Actually, blah! The topic about # Cafe occupies seats without spending # has been around for a long time. When you 🔍 on any website, you will see countless reports about it, and its controversy has been going on. Some people think that "consumption makes you have the right to enjoy," while others don't care what other people think.
However, for many independent cafes, realistic factors such as rent, water, electricity and human efficiency have to consider their entry costs, which also reflects the difficulties that many cafes will encounter: whether they are occupied or not to spend, or not to spend according to the head. what should I do?!
See at the bottom of this post, there are many netizens giving suggestions on how to solve the problem-- setting up a minimum consumption!
But in fact, according to the relevant provisions of the measures for the Operation and Administration of the Catering Industry: "operators of catering services shall not set a minimum consumption or set a minimum consumption, it will be ordered by the market supervision and administration department of the people's government at or above the county level or the department designated by the people's government at or above the county level to make corrections and impose a fine of not less than 1000 yuan and not more than 5000 yuan."
The matter of occupying seats without spending has already happened, and it has really affected the business, is there any way to let the guests "give way"?
This paper makes a partial summary according to the suggestions and speech skills given by the majority of netizens on the Internet.
first。 Before the customer orders, inform the customers of some consumer needs in advance to avoid some "verbal disputes" after ordering too much.
Second, in the face of customers entering the store without spending, you can first consider from the customer's point of view and communicate with the customers in advance, for example, "you can sit down first. If the customers in the store are full for a while, you may want to give way."
Third. Gentle and friendly persuasion during the rush hour, such as: "how many of our customers have ordered drinks and have no place to sit? can you give them their seats?"
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In addition, in the face of "occupying seats without spending", do you have any better way?
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