Unchanged after repeated teaching! Six coffee companies including Lucky and Mstand were interviewed again!

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Yesterday, CCTV and many other media reported that after review and inspection by the Shanghai Internet Information Office, six enterprises, including Lucky, Mstand, COSTA, Pacific, Nowa, and Yiqiu Garden, still had the problem of illegally collecting consumers' personal information, reflecting that some enterprises still did not really effectively implement the relevant requirements of the personal Information Protection Law.

In the current era of big data, all kinds of App and Mini Program will collect users' geographical location and other personal information by obtaining various permissions in the mobile phone. It is a common phenomenon for most netizens. But for privacy-conscious people, they will inevitably worry about brands collecting users' personal information and leaking it out.

In March this year, the media pointed out that Lucky Mini Program was overcollected. The situation of the information aroused the concern of some netizens. After that, the Shanghai Municipal Internet Information Office and the Shanghai Market Regulatory Bureau launched the "Liangjian Pu Jiang 2024" special campaign, and interviewed 24 chain coffee brands, including Starbucks and Ruixing, on May 10. They carried out legal training and compliance guidance, sorted out common violations in coffee consumption scenes, and urged enterprises to do a good job in self-inspection and rectification.

Nearly three months later, the Internet Information Office found that six enterprises, including Ruixing, had not really effectively implemented the relevant requirements of the "personal confidence Protection Law" and interviewed their business leaders again.

Look at the news reporter also recently scanned the code in Ruixing, Yiqiu Garden and other coffee shops and found that if he refuses to provide personal information such as exact location and permissions for privacy reasons, he will not be able to place a normal order through the official Mini Program. He can only go to the bar and ask the clerk to buy for him.

It is understood that the six enterprises interviewed, including Ruixing, have, to varying degrees, missing, untrue or incomplete privacy policies, forcing or frequently inducing the collection of accurate location information, forcing or inducing to join members, and failing to provide illegal and illegal issues such as closing directional push.

The Internet Information Office pointed out that the privacy policy of the ordering platform is often lengthy and not clear at a glance, and even the scope of information collection is inconsistent with the policy, and most consumers can only agree to be collected by the platform in order to place orders normally.

This illegal behavior may lead to the disclosure of consumers' personal information, especially contact information, and lead to a lot of sales calls from AI group calls and so on. Therefore, the staff of the Internet Information Office said that in addition to allowing consumers to become brand members, enterprises should also provide a convenient method of payment, such as providing a simple payment code to complete the entire consumption behavior.

In addition, the supervision department said that after that, it will continue to carry out "looking back" on-site inspection of personal information protection, and will file a case for punishment, public exposure of enterprises with serious problems, and citizens who have relevant evidence and clues can also provide them to relevant departments through official channels.

Picture from: Internet

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