Claim for being scratched by a cat was rejected! Store owner: Not responsible

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Recently, Guangdong TV electrocuted News reported that a customer was scratched by a cat in a restaurant in Guangzhou that he had to go to the hospital for vaccination, so he claimed medical expenses and mental damage expenses from him, but the shopkeeper refused.

It is reported that when the injured customer was interacting with a British long-haired cat in the cat shop that day, he accidentally bit his right hand and there was an obvious wound on the back of his hand. Then the clerk wiped the iodophor for the customer and simply treated the wound, but the customer found that the wound was still bleeding on the way home, so under the reminder of his family, he went to the hospital for rabies vaccination.

Afterwards, the customer, accompanied by his family, went to the coffee shop to negotiate compensation, but the process was not smooth. So call the police for help, after the intervention of the police, the two sides have not yet reached an agreement on this.

In an interview with reporters, the relatives of the parties said that their appeal to the coffee shop is to compensate for the medical expenses and the mental damage caused by the accidental injury. "the medical expenses on the first day are more than 700, and I will calculate 3500 yuan according to five days."

When the reporter learned about the situation at the cat curry shop involved, he noticed that there was a conspicuous "entry notice" notice hanging at the entrance of the store, which read, "Please do not tease the cat when feeding, it is prone to accidents," and "the cat has been vaccinated against rabies. We cannot be responsible for problems such as accidental scratches that require vaccination or allergies." In addition, when the reporter came into contact with the cat that caused the accident, he thought that the cat was docile and would not take the initiative to attack others.

The Maoca clerk interviewed said that the guest consumed a group-buying package on a third-party platform that day, and they had made detailed comments in the package to inform users of certain risks in contact with pet cats.

After the customers arrived at the store, they also repeatedly stressed the "entry instructions" on the wall and the precautions when interacting with the pet cat, and told them in advance, "if you are injured, we will disinfect you, and if you are still afraid that you need to go to the hospital, you will have to pay at your own expense." you can come in if you agree.

The cat coffee operator told reporters that after the incident, he had explained the situation to the injured customers and their families, but one of the parties thought that he had a negative attitude towards the matter and did not cooperate with the follow-up compensation.

The store manager said helplessly that it was not that he did not want to deal with it, but that the amount of claim from the other party was too high. "he said that more than 3000 yuan would also compensate him for mental damage and that his daughter could not go to school. I said that your amount is too large, and your daughter is 18 years old and adult, so everything is clear here, so under such circumstances, we have to pay such a high compensation, which is a great burden on our businesses."

However, the party concerned did not accept the explanation of the cat curry shop involved, believing that after the customers entered the store for consumption, the merchants did not ensure the most basic safety of the customers while providing services. "it is not your responsibility to masturbate such a fierce cat."

Due to the unpleasant dispute between the two sides, the cat coffee operator has refused to negotiate with the parties again to deal with the follow-up matters, suggesting that the other party should protect their own rights and interests through legal means.

Picture from: network screenshot

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