I was confused! Manner Mini programs menu layout is too messy?!
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Nowadays, most coffee chain brands can place orders through Mini programs, and users can also open the Mini programs to browse store menus and select drinks that suit their tastes. But recently, a netizen posted a post on social platforms titled "I have never seen a menu more messy than the manner Mini programs," which unexpectedly aroused the resonance of many Manner users.
The poster claimed to be a regular user of Manner's own cup. Sometimes he would open the Mini programs and look at the electronic menu to decide what he would drink today. However, during use, the party concerned felt that the products on the menu were dazzling and made it difficult to accurately locate the desired drink, so he used Excel to compile a Manner product table.
After comparing the simple and clear spreadsheet with the menu of Mini programs, the netizen found that some drinks on Manner's menu would have a product card set based on cup size, hot and cold, etc., and the same product was classified in different categories, which made the entire menu look cumbersome and gave people a messy look.
Taking the most common American coffee as an example, a total of 6 American drinks with different specifications can be found on the Manner Mini programs, and these 6 drinks belong to three categories: Collection Series, Season Limited and Italian Concentrated. The product names are quite similar, and you can't know the difference between the products without careful examination. Some netizens bluntly said that if they were new users, they might feel helpless when faced with Manner's Mini programs menu.
In addition to American, other products have more or less similar situations."Large cups and extra-large cups are not next to each other, and hot lattes and iced lattes are divided into two","Clear light yellow salty cheese is one product card. You can choose hot and cold, but light cheese is two product cards with hot and cold separately."
In response, many Manner users who saw this post shouted that the poster was their "mouth substitute," saying how fans have always felt about the use of official Mini programs,"It turns out that I'm not the only one who feels this way... It's really annoying... It's divided into two items... and then the categories are in a mess.""Finally, someone said that J people are really fed up with it,""Find the hot and cold first, and then find the oversized cups. With this free time, other homes are ready to make it."
Interestingly, Manner workers also have similar troubles, joking that "I don't know which smart design it was, for fear I'll understand it." Some part-time employees said that some drinks with similar names and product drawings on the menu are easily confused. If you are not careful, you may place the wrong order. It takes a while to adapt to it when you first join the job before you can skillfully use the tablet to help customers order orders.
In addition, some fans pointed out that there are other shortcomings in the Manner Mini programs,"Looking for stores is based on area, not distance. I live at the junction of two districts, and I have to search twice if I want to find out which one has fewer people."" I can't stand having to re-check and agree to a lot of agreements every once in a while. It's small and difficult and I can't agree with one click."
In the opinion of netizens, most people click on Mini programs and hope to see a simple and clear menu that allows people to quickly find their favorite drinks. However, Manner's interface design is not like this, but it brings users a little inconvenience. Therefore, many people suggest that officials may pay attention to user feedback and adjust menu content to bring a better experience to guests.
Picture from: Xiaohongshu
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