Direct drinking water flows into the ice cart! Mixue Ice City store response has been processed

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Recently, netizens in Xi'an, Shaanxi Province posted a video of Mixue Ice City employees preparing meals on social platforms, which attracted the attention of onlookers.

Online video footage showed a Mixue Ice City clerk wearing employee uniforms holding two packaging cups in one hand. After adding ice cubes to the cups, the clerk placed the packaging cups in front of a bucket marked "Direct Drinking Water" to collect the water. The water flowing out of the faucet collided with the ice cubes and splashed out, and some of the liquid flowed down the clerk's hand holding the cup.

At first glance, there seemed to be nothing wrong with this scene. Some people thought that it was because the store had an explosive order and the shop assistant was forced by order pressure to make drinks in such an eclectic way. But many people watching the video noticed that the liquid overflowing from the packaging cup eventually flowed into the wide ice storage tank in the cabinet door directly below the bucket.

As we all know, ice cubes in beverage stores are basically edible directly. In order to ensure that foreign objects, liquids, etc. fall into the ice carts and ice storage tanks where the ice cubes are stored, the staff will close the cabinet door immediately after taking out the ice cubes to avoid polluting these Edible ice cubes. So when they noticed that the employees of Mixue Ice City had not closed the cabinet door in time, and drinking water flowed down the clerk's hand to the ice cart below, the onlookers couldn't help but scream,"The ice is all contaminated! "。

Many tea workers said that opening the cabinet door like the shop assistant in the video may cause the frozen ice to contain foreign matter and pose a food safety risk. Therefore,"the freezer is closed once it is used" can be said to be a catering person. Consensus. They pointed out that if the freezer door is open for a long time, most of them will have to discard a large amount of ice on the upper layer, and may even have to empty the entire ice tank, clean and disinfect it before making ice again.

As the popularity of videos has increased, more people have paid attention to the improper operation of Mixue Ice City employees. Most users believe that the Mixue Ice City employee's behavior is too casual and ignores food safety issues in beverage making. In response to this, the staff of the store involved responded to the matter, saying,"Now the company is improving and is stepping up efforts to deal with this matter.(The employee in the video) was directly dismissed."

The result of the handling was within the public's expectations, but on the other hand, some netizens were deeply worried about Mixue Ice City, which has repeatedly been exposed to food safety issues. It is reported that in the past six months, Mixue Ice City has been notified by regulatory authorities in many places due to food safety issues, including media reports that frozen dessert samples from the Good Luck Center store in Shatin, Hong Kong had severely exceeded the standard, and employees in a certain store closed drinking water with their feet. Buckets, etc.

Although many fans will choose to forgive some non-compliance behaviors in Mixue stores because of the affordable product price/performance ratio and defend the brand, more consumers believe that tea brands should not be favored by users and belittle food safety issues. They said that Mixue Ice City, which has been repeatedly exposed to food safety risks, should pay attention to customer feedback, strictly control the beverage making process, and standardize the operations of store staff, so that consumers can purchase and enjoy these affordable drinks with peace of mind.

Picture from: Internet

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