Remove sockets in customer areas at Starbucks stores?! Netizen: I won't go if I really tear it down

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Recently, a post on social media titled "Starbucks takes action: Remove mobile phone charging power sockets" attracted the attention and discussion of many netizens.

The poster said that he found that the Nanjing Starbucks International Financial Center store had removed the power socket under the sofa seat in the consumer area. It can be clearly seen from the picture accompanying the post that the power socket of the seat had been sealed and could not be used normally. Although it was unclear whether this wave of actions was limited to individual stores, the post quickly sparked widespread discussion after it was posted.

In the public's impression, Starbucks, which uses the third space as its selling point, often sees office workers and student parties working and studying in the store, and they usually use in-store outlets to charge laptops, tablets, mobile phones and other electronic devices. Once the store removes the socket, it will undoubtedly turn away some consumers who use electronic devices, so many netizens were particularly puzzled when they learned about this situation.

In their view, compared with its peers, Starbucks has comfortable seats, charging sockets, and an environment suitable for work. If the charging sockets are removed in the guest area, it will somewhat affect the user's experience at the store. Many people are even blunt,"Doesn't his price include venue fees? Who will buy more than 40 yuan for a cup of coffee? "," If I can't charge it, why don't I drink Lucky to go?"," I really can't go after the power supply is removed."

However, other consumers support stores removing charging sockets. They pointed out that because Starbucks provides free charging sockets, non-consuming passers-by often occupy seats in the store to charge their electronic devices, leaving customers who actually buy coffee with no room to sit down."It's good, many people don't buy anything and sit in it all day long.""It's easy to tear down. Many people plug their notebooks in to charge and bring their own thermos cups."

However, some people believe that it is understandable for Starbucks to remove the socket to prevent non-consumers from occupying seats for a long time. However, direct cancellation will inevitably cause trouble to other customers who need charging and affect consumers 'sense of experience at the store. It is recommended that "sockets be powered by the consumption code." This will not only retain the charging socket but also reduce the phenomenon of riding electricity and occupying seats.

On January 13, a reporter from Jingshi Live Broadcast called Starbucks Nanjing International Financial Center Store as a consumer. The store manager introduced that the store did not recently remove power outlets in the consumer area. According to its understanding, this store has not installed power sockets in the consumer area since its opening, mainly because the store is located on the mezzanine level of the mall and the venue does not have the conditions to install sockets in the consumer area.

In addition, the store manager explained that the store had been renovated in 2025, and the sofa seats currently used in the store were allocated from other stores, not the original seats in this store, so there is a charging socket box left under the chairs.

On the same day, the reporter called the Starbucks service hotline. The staff said that the company did not force stores to install power sockets. Whether or not power sockets were installed will be subject to the actual situation of the store."Stores will determine whether to install sockets based on their specific operating conditions."

Picture from: Xiaohongshu

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