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The paper bag is damaged in rainy days and knocked over takeout! Starbucks: It is urgently optimizing packaging

Published: 2026-02-03 Author:

Last Updated: 2026/02/03, ▲ Click to pay attention| Daily Boutique Coffee Culture Magazine Coffee Factory Recently, a post titled "It's Not Easy for Life" on social media attracted the attention and discussion of a large number of netizens. According to the content of the post, the poster who was accompanying the hospital recently happened to see a delivery man helplessly under the hospital building.

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Recently, a post titled "It's Not Easy for Life" on social media attracted a large number of attention and discussion from netizens.

According to the content of the post, the person who had been accompanying the hospital recently accidentally saw a delivery clerk standing at the gate and making a phone call under the hospital building. Not far from him was a place where the bottom of the delivery paper bag was damaged. Starbucks coffee was scattered all over the place.

The poster said that he heard the delivery clerk call the Starbucks store,"Redo the 7-cup order I just ordered, and I will transfer the money to you." Seven cups of Starbucks coffee are expected to cost one to two hundred yuan. This amount may take a long time to deliver meals to earn back. If the delivery staff receives fewer orders that day, they may face negative income that day.

In this regard, many onlookers believed that the accident in the delivery process of this takeout should be caused by the Starbucks store's use of paper bags for sale on rainy days, and it was not entirely the responsibility of the takeout staff."This is Starbucks's fault. It's lucky to use kraft paper bags on rainy days." I feel sorry for the takeout staff who encountered an unexpected situation on rainy days. The poster also called the official in the post,"Please improve the packaging bag in rainy and snowy days. It's really easy to rot when wet."

However, some Starbucks users also exposed the Starbucks takeaways they received on rainy days, saying that when some stores pack drinks, they will put a plastic "raincoat" on kraft paper bags to prevent the paper bags from getting wet by rain during the delivery process.

However, the buyer who observed takeout users believed that putting plastic bags from top to bottom would not solve the problem of dampness at the bottom of the paper bag. Some consumers in the comment area have also successively said that even if there is no rainy weather factor, using this kind of kraft paper bag for ice drinks, the water vapor seeping from the packaging cup will flow to the bottom of the cup and soak the bottom of the paper bag, which will also cause the drink in the bag to fall to the ground.

As this rainy day takeout delivery accident has attracted widespread attention on the Internet, Starbucks officials noticed the netizens 'posts and left a reply in the comment area,"Thank you for your feedback. Like everyone, we deeply sympathize with the author's kindness and feel more distressed for the delivery staff who encountered an accident in rainy days." It said that even if the store reorders the customer and completes the delivery after the incident, the delivery staff will not have to bear the corresponding losses due to the accident.

In addition, Starbucks responded to the issue of takeout packaging that has been repeatedly mentioned by the public, saying that "it has expedited re-ordering and optimization, and will improve the protection of takeout packaging in the future."

Jiemu News reporter consulted Starbucks official customer service on this matter, and the staff admitted that they had paid attention to the matter and dealt with it accordingly."Starbucks will never let the delivery boy bear the loss of the order. It is making every effort to contact the delivery boy and will deliver him in person. Give him a cup of hot coffee to make up for the rainy day." At the same time, the poster added a follow-up explanation in the post,"An enthusiastic partner in the industry went to inquire, but the store did not ask my brother to pay, but made a new order."

Picture from: Internet

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