Metro Hangzhou has upgraded two stores with free coffee and tasting stations.

Metro's "customer station", which has free buffet coffee, is equipped with wireless Internet, computer and printer.

Going to the supermarket on a hot day is more than just meeting shopping needs for many people. Choose goods from all over the world in a comfortable environment; which kind of milk tastes good, try it and buy it again; get tired and have a free coffee break at the customer post station. Yesterday, Metro Hangzhou Jianggan Shopping Mall, which reopened after renovation, Qianjiang Evening News reporter experienced an upgrade of service. Among them, the biggest change is that consumers can do membership cards in their personal capacity.

Rest, tasting, gifts, delivery

All the services imaginable have been done.

Walking into the front door of the supermarket, there is a "customer post station" on the right, which has free self-service coffee, equipped with wireless network, computer and printer, and consumers can check email and product information online and print orders. If you go two steps further, you will arrive at the "Welfare Gift Hall." there is a special account manager to provide services for consumers. for example, the boss has to prepare a Mid-Autumn Festival gift package for his employees, with a budget of 300 yuan per person. The account manager will take care of it for the boss.

The food area has always been the most popular with consumers, and a special "tasting station" allows you to taste it before you buy it. After checkout, consumers can find a "speed station" next to the cashier and deliver your purchases to the designated address on the same day.

At the same time, Metro Hangzhou Jinjiadu Shopping Mall has also completed the upgrade, which has become a "new concept member mall" after the upgrade. At present, Metro's "New concept member Mall" has exceeded 60% of the total number of shopping malls in the country.

After upgrading, the area of the Maide Longjiang dry shopping mall has shrunk, but the fresh area has expanded, accounting for 40% of the total food products. Walking to the fresh section of the supermarket, it gets colder and colder. Walking to the meat area, the staff reminded the reporter that it was best to put on a cotton-padded jacket first. It turns out that the temperature in the fresh area of the supermarket is strictly controlled according to the European standard, with 0 ℃ ~ 4 ℃ in the meat area and 12 ℃ ~ 16 ℃ in the fish area. The staff said: "keep different fresh foods at the most suitable temperature in order to keep them as fresh as possible." The salmon, which was airlifted from the Faroe Islands, took no more than 72 hours from fishing to being put on the shelves here. The height of the goods in all freezers should not exceed 2 to 3 of the depth of the freezer, because the closer to the opening, the worse the refrigerating effect. "

Open individual membership card processing

Because there are many people who pay attention to life.

Hangzhou people are no stranger to Metro, but many people have the impression that they must have a membership card to consume, and the membership card can only be handled by enterprises, not by individuals. The first change in the upgraded store is that consumers can apply for membership cards in their personal capacity, only with an ID card, passport, driver's license or a valid certificate in the citizen card. Or apply for Wechat membership directly on its official Wechat, and you can enjoy the same membership treatment.

"now there are more and more individual consumers who pay attention to the quality of life, and here they can find a lot of goods that are not available in other supermarkets. For example, the 'nine-story tower' often used in western food, as well as many imported seasonings, baking materials, semi-finished cakes, and so on. " The manager of the supermarket's on-site operation department told reporters that this may be the main reason for opening up individual members.