Let mothers go to the toilet to breast-feed, and the coffee shop is in danger of drooling.
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A young mother was breastfeeding her child in a vegetarian restaurant when she was told by the staff in the store, "if you want to breast-feed, please go to the toilet."
Gabriella Bond, 27, took her 3-month-old daughter to lunch with a friend in Water Drop Caf é, Christchurch, while she was breast-feeding her daughter when a waiter approached her and said, "aren't you embarrassed?" If you want to breast-feed your baby, you should go to the bathroom, "Bond told the media, as the waiter told her at the time." then another waiter came over to support the other side's story. I was stunned at that time. I can't believe that this kind of thing can still happen. "
"it made me feel very painful," she said. "We left right away. It was supposed to be a pleasant lunch, but it ended in this way."
Sophie Prangnell, a friend who had lunch with Bond, then went to the cafe's Facebook page to complain about it, and another friend also made negative comments on the cafe's home page, but it was quickly deleted by the cafe.
Prangnell's post said: "I was happy to eat at Waterdrop Cafe because I liked its menu design and their efforts to be vegetarian were admirable, but today's experience made me feel very bad. I went to lunch with my friends, and one of my friends breast-fed his 3-month-old daughter, only to be accused by the waiter, 'you should go to the toilet to breast-feed because it's embarrassing!' " She continued, "I thought it was too much. We canceled lunch and left the restaurant immediately so that my friend could breast-feed the baby." I'm not sure what it is, maybe it's religious? Because this cafe belongs to a temple, but in this day and age, I can't believe that such old-fashioned ideas still exist. "
Lihson Ding of the coffee shop said he had asked the waiter in the shop, who said he did not ask Bond to go to the toilet to nurse.
Asked why the messages of Pangell and another friend were deleted, Ding said the deletion was due to the decline in the cafe's rating. "I think we have done the right thing and we replied to their message stickers without further apology."
Since then, however, the cafe's Facebook page has been flooded with negative comments, and people have been shocked by the cafe's behavior towards Ms. Bond.
Last Friday, the cafe finally issued a statement apologizing for the incident and subsequent behavior.
"We have received a lot of feedback and suggestions over the past week, so we hope to respond to our customers," the statement said. "first of all, we would like to apologize for this incident and our follow-up actions. Although we feel that this is a misunderstanding caused by poor communication, we still apologize for the initial behavior and reaction. "
The statement continued, "the staff involved are already very depressed, this has put mental pressure on her, and we are already helping her, but at the same time, she also wants to express her apologies and sincerely apologize to Ms Gabby Bond and her family."
"in fact, mothers are welcome to breastfeed anywhere in our coffee shop, and it has been a popular place for newborn mothers since we opened. The last thing we want is to make anyone uncomfortable," the statement said. "at the same time, we also have a special mother's room to welcome any mother who is willing to use the room, but our staff may not have expressed it as an option. This has led to misunderstanding. "
"in any case, we will apologize unreservedly, and any troubles caused are not what we want," the statement concluded.
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