Microsoft collapsed, and Starbucks directly delivered coffee for free?!

▲

Click follow | Daily boutique coffee culture magazine coffee workshop

Yesterday afternoon, an earthquake in the digital world swept the world. The interruption of access to Microsoft's Microsoft 365 series of services has led to the "blue screen" and "crash" of many computers equipped with Windows around the world.

For a while, the whole world was plunged into a great chaos due to Microsoft's system failure. Airlines, banks, exchanges, schools, enterprises and individual users were all affected. Many workers were unable to work due to the collapse of the system and had an "early holiday".

Starbucks, a well-known global brand, has also been seriously affected by the "digital earthquake", with cashier systems in most stores in the United States, Canada and other regions malfunctioning.

A Starbucks spokesman said in a statement email to NBC that "Starbucks is one of the companies affected by a wide range of third-party system failures, resulting in the temporary interruption of our mobile orders and payment functions," according to NBC News. A large number of users reported that mobile orders could not be used on their apps.

There have been a lot of posts about Starbucks system failures on social platforms. Many people posted notices they saw on glass doors that said the store could not handle any trading orders because of a system glitch, so it had to suspend business. Some people say that several stores nearby are so closed that they have to go to farther stores to buy coffee.

Some customers said that they could still use their mobile phones to place orders, but could not pick up the goods normally after arriving at the store, and the clerk needed to look at the order requirements in their mobile phones before making drinks. Some users are smart enough to find that drink thru (drive-in ordering service) can place orders normally, but it takes a long time to get their own drinks.

Some netizens also found that because some Starbucks stores were unable to order and produce normally, employees directly waived orders to customers with the permission of the person in charge, and even put a variety of flavors of drinks on the table for customers to take.

Some Starbucks stores in China are not immune from the global chaos.

Yesterday afternoon, some employees found that there was a failure warning on the computer screen in the store, cash registers, label machines and other equipment closely related to the computer system could not be used properly. Shop assistants can neither find out the contents of the user's order through the computer, nor can they get a label with the required label.

In order to produce normally, many stores affected by system failures have returned to the "handwritten cup era" overnight. Shop assistants say they instruct customers to place orders through Kaifu, and then mark the order requirements directly on the packing cup, or handwritten notes affixed to the packing cup, so that colleagues can make drinks according to customer requirements.

Last night, Microsoft said the fundamental problem had been solved. "the root cause has been fixed, but the residual effects continue to affect some Microsoft 365apps and services," the official Microsoft 365Status wrote on the X platform. We are taking additional mitigation measures to help. "

At present, most of the Starbucks stores in China have returned to normal, but the systems of some stores worldwide may still be in a state of downtime.

Picture from: Internet

Disclaimer: some of the pictures in this article come from the network, and some of the contents of the website, such as pictures, we will respect the origin of the original copyright, but due to the large number, there will be individual pictures and texts not in time to indicate, please forgive me. If the original author has any disputes can contact the website to deal with, once verified we will immediately correct, by the "coffee workshop" collation and editing, reprint please indicate, if infringement, please inform deletion, thank you ~!