Lucky Co-branded Original God is in full swing! Employee: Stop scolding!

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This Monday is a day that many "original gods" players are looking forward to. The joint package of Lucky and the game "original God" was officially put on the shelves early this morning, while the joint flash store in Ningbo was officially opened to the public to welcome fans who come to the store to sign in.

According to Lucky's official news, the joint event will launch two new products, Fontan Red Wine American style and fresh extract Fengdan Ceylon Light Milk Tea, as well as 8 theme packing cups, 4 limited paper bags and 2 cup covers. In addition, different limited packages also have stickers, key chains, characters and other limited perimeter.

The surrounding parties who learned the information of the event in advance made full preparations and rushed to place orders as soon as the package was put on the shelves, for fear that they would miss the whole set around them if they were too slow. But when they took out the drinks they bought from the paper bags, they only felt dark in front of their eyes and shouted how this could happen.

According to players' feedback, when other chain brands co-signed with the game IP, they would design specific drinks and themed paper cups for the game characters, and consumers could buy limited packages for only one character according to their personal preferences. The original purchase experience, coupled with the information inducement on Ruixing's new product posters, has led many fans to have the preconceived idea that the two new products launched by Ruixing should correspond to a game character.

But in fact, many customers reported that the beverage packing cups they received did not match the promotional posters, while others said they had ordered two new products but received the same theme cup. This unexpected situation made many people think that the shop assistant did not follow the arrangement of the promotional map when packing, so they posted complaints one after another.

In the face of complaints from customers, Ruixing employees only feel wronged. They said that Lucky always only required the use of packing cups of corresponding specifications when making drinks, and did not require drinks to correspond to the game characters in the promotional map. So when packing, most of them will not pay attention to the above pattern, mainly hit a random.

In addition, Ruixing users in Guangzhou responded that when they opened Mini Program this morning, they found that there were fewer options in the event package, and several light milk tea products in the official meal could not be purchased, which made it difficult for customers who did not want to drink coffee.

In this regard, employees familiar with the situation revealed that recently, officials are adjusting the formula of light milk tea to replace the tea powder originally criticized by users with tea bags, and the new product is now being tried out in stores in Guangzhou. However, as the new category of fresh tea has not yet been put on the shelves of Mini Program, users in Guangzhou will not be able to place orders normally because of the system bug.

Shortly after Rui Ling Guan Xuan co-signed with "Yuan Shen", news appeared on the Internet that Rui Lucky employees memorized role materials and questions for the activity. In addition, Ruixing is a famous "joint demon" who works with different popular IP every year, so fans are looking forward to this event. Who would have thought that the first day of the event would be full of conditions, many players can not help but post to complain about their dissatisfaction, can not resist consumer anger hit workers on the platform shouted "stop cursing".

Netizens pointed out that Ruixing did not fully take into account the needs of fans when planning the event, the rules were too rough and the training content for employees was too simple, which made the shop assistants unable to respond to customer requirements and the participants did not have a good interactive experience.

Picture from: Internet

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