Reject cash! Luckin New York store complained about

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Recently, a post on the overseas forum Reddit about "Lucky New York stores violating cash payment laws" attracted the attention and discussion of many netizens.

The original post on the Reddit platform showed that the person who posted said that he had recently gone to a Luckin store to buy coffee. Surprisingly, staff at the store refused to accept cash, telling customers that orders could only be paid through official apps or websites.

The party concerned immediately told the clerk that relevant administrative regulations in New York City require food retail companies to accept cash payments, and believed that it was illegal for Lucky staff to refuse their own cash. However, the store staff responded that Lucky is not a coffee company, but a technology company, implying that Lucky is not bound by this local administrative regulation.

In response, the poster said that he called 311 on the spot to complain about the store's refusal to accept cash, and said that "companies cannot ignore the Consumer Protection Law just because they put 'technology' on the window window." As customers, they do not want to download a new mobile app every time they have a cup of coffee.

After this post was released, it not only attracted netizens 'discussion on reddit, but also attracted the attention of many onlookers on domestic social media.

According to Luckin's official news and a summary given by Google AI, Luckin's two stores in New York City, USA, both use cashless systems. Users can download official apps to purchase drinks and make payments. They can also use mainstream payments in the United States. Platforms, such as Apple Pay and PayPal, achieve a seamless and efficient "online ordering + in-store pick up" ready-to-go experience.

However, netizens believe that the cashless payment model adopted by Lucky is different from the consumption habits of most local people. American users said that they may more often take out change, credit cards, etc. in their wallets and go to cafes on the street to buy drinks, and are not comfortable taking out their mobile phones and opening the App to complete the entire payment process.

Moreover, some users who pay attention to privacy are worried that while using the Luckin App, the program may read their consumption records, order addresses and other information, causing personal information to be leaked. Therefore, in the eyes of many people, downloading the official app to buy coffee is not very friendly to consumers, and they bluntly say that they are quite dissatisfied with Luckin only providing online orders.

As for whether Lucky's refusal of cash violates local regulations, local users participating in the discussion pointed out that there is no mandatory requirement under U.S. federal law, and merchants can decide their own collection methods, such as only accepting cash and only swiping cards. However, as the poster said, since the "no cash payment" practice may exclude people without bank cards, foreign tourists, low-income people, etc., New York City and other cities have clear regulations that merchants cannot refuse cash to protect consumers 'rights and interests.

(Screenshot of New York City's current "No Cash Prohibition ")

However, some netizens hit the nail on the head, pointing out that the poster said that the New York City administrative ban was mainly aimed at retail stores or food stores. However, Lucky prides itself on being a "technology company," and the stores opened along the street are only "pick-up points" for online orders, not coffee shops like Starbucks, so staff refusing to pay in cash may not be illegal.

Picture from: Internet

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