Starbucks also spread discrimination against "nicknames written on paper cups" Beaner infuriating derogatory terms!
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Discrimination has occurred again at Starbucks in the United States! According to CNN, a staff member of a restaurant in ─ La Ca?ada Flintridge, La Kenyada, California, bought a cup of white chocolate mocha and an iced caramel macchiato at Starbucks on the 15th local time and told the clerk his name was "Pedro". Unexpectedly, after the Latino Pedro got his coffee back, his colleague Hernandez (Priscilla Hernandez) found that the cup said "Beaner" instead of "Pedro". "Beaner" is a derogatory term for Mexicans in the United States.
Hernandez said, "I asked him if he knew what they had printed on the cup, and he said he didn't know. I'm really sad because this kind of thing is wrong. Hernandez later called Starbucks and claimed that the employee "didn't understand" what Pedro was saying. Starbucks said it was willing to offer a $50 gift card as compensation.
Hernandez said it was hard to believe that of all the names Starbucks chose "Beaner" if it was misheard. In addition, the drinks are all right, and it is clear that Starbucks employees can hear you quite clearly. Hernandez later responded to Starbucks on Twitter, and Starbucks responded, "this is not our commitment to provide the guest's experience, we have apologized to this guest to make up for this." In the end, Starbucks sent regional managers to visit Pedro and Hernandez to apologize face-to-face and promised to investigate.
Discrimination also occurred at a Starbucks store in Philadelphia last month. At that time, two African-American men came into the store to use the toilet instead of spending money. Unexpectedly, a white store manager called the police. After the police arrived, they arrested the two men for "trespassing" and detained them for eight hours. The incident caused controversy in the area, and members of the social movement group Black Lives Matter, based in Philadelphia, gathered outside Starbucks to protest and even entered the store to confront employees. Many netizens accused store managers and police of racial discrimination, and the hashtag "boycott Starbucks" (# BoycottStarbucks) appeared on Twitter.
In the face of the uproar of protests, the store had to suspend business first. Kevin Johnson, chief executive of Starbucks, finally apologized and announced that more than 8000 stores in the United States would close for half a day on the afternoon of May 29, allowing 175000 employees to receive education and training related to "racial prejudice." The training program includes talking about implicit prejudices, promoting conscious inclusion, preventing discrimination, and ensuring that everyone in Starbucks feels safe and welcome.
Original website: "my name is Pedro!" The nickname "ETtoday International" is written on the paper cup "Starbucks discriminates again" | ETtoday News Cloud https://www.ettoday.net/news/20180518/1172111.htm#ixzz5G2M3axkS
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