No one said welcome. Japanese new feeling IT coffee shop checked out by itself.

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In 2013, Japan chose the buzzword "OMO TE NA SHI", which prides itself on meticulous service, but the service industry, which requires a lot of manpower support, has been forced to transform and consumers have to learn to adapt to new services.

In Japan, the greeting to greet customers in the future is likely to become "Please scan your QR Code". The Developers.IO CAFE by the river in Akihabara, Japan is no different from the general coffee shop, but when the electronic door should be opened, facing the empty counter, the moving line design requires customers to scan the QR Code first.

This is a cashless, cashier-free coffee shop that consumes through the App mobile program. After downloading App and logging in, you can order drinks through your mobile phone and place an order before you arrive at the store to save waiting time. If you want to buy a snack, scan the QR Code to pick it up after arrival and check out automatically through the sensor. The only manpower is the staff who make coffee in the kitchen.

The coffee shop opened in February, the operator classmethod is an IT company, by personally operating an unmanned coffee shop, find the operating know-how, and develop different models to meet the needs of different industries. Many catering and other operators have come to learn about the operation.

Chairman Satoshi Yokota said that after visiting Amazon in the United States last year, he decided to invest in this experiment. at present, it is only the simplest model, and various attempts will be made in the future. for example, as soon as the guest places an order, the kitchen will start cooking, and if App is opened in the future, the store will be able to locate the customer's new function and make a reservation so that the guest can get the finished food when he arrives at the store.

Yokota said that their goal is not to create unmanned stores, but to introduce new technology, save manpower and improve other aspects of service, such as saving customers' waiting time, not using cash transactions and ensuring food hygiene. However, Yokota also smiles bitterly. It is still very difficult to promote semi-self-service services in Japan. Japanese society is still dominated by cash consumption. Half of the guests turn around and leave after hearing that they want to use App to tie credit cards for consumption.

FamilyMart and Panasonic's new super store opened in Yokohama at the beginning of this month to collect face verification and automatic checkout. After logging in to the appearance and credit card in advance, the door is activated through the face recognition system, and the bill is also checked out through far infrared sensors. The experimental store is currently restricted to employees of neighboring Panasonic companies and aims to identify operational shortcomings and confirm the effectiveness of convenience improvements.

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