What happens when you meet a rogue in a coffee shop? What does a barista do when faced with unreasonable customers?

I still remember that two days ago, the coffee shop reported an article, "the coffee shop owner angrily denounced the Internet celebrity exposure photos: the guests are bored to death by you!" "it has aroused a heated discussion among netizens, no matter the guests or the coffee industry, everyone is very disgusted with this kind of behavior.

After the report came out, we received private messages from several practitioners, and everyone told about their helplessness, two of which were as follows:

"I am also the owner of a coffee shop. I have worked in the coffee industry for nearly a decade. In the past two years, my values have been refreshed by those so-called" online celebrities clocking in "and those" big shots "! Internet celebrities have become accustomed to buying a cup of things to shoot all day. Those so-called "big shot shops" are outrageous! I also met several! Those people identified themselves as soon as they entered the door, saying that there were a lot of people following on the xxx social platform / xxx official account. As long as they were invited to coffee, they would give us publicity. At first I thought that as long as I didn't agree, they would leave voluntarily. Result! They threatened on the spot! Say no, please. Just a few words will discredit you!

When I met for the first time, I took it as a "hell" invitation, and I don't expect them to publicize it. I just hope they don't want to affect the guests. As a result, after having a time, there will be a person of this type from time to time, and I am directly angry: either pay, or don't drink! And then in exchange for smearing bad reviews on social platforms. Fortunately, my coffee has always been of good quality and has not had a great impact on these bad reviews. "

Coincidentally, the other message goes like this:

"Internet celebrities are nothing, at least consumption! Some people come to our store to buy coffee beans, but they ask to try them before they buy them. If they don't give them, they will say loudly that they don't know whether they taste good or not, and how to know if the flavor description of beans is deceitful. This really affects other guests! But if you comply with their request, you will say that it doesn't taste good after drinking it, but you can't say what's wrong with it, then turn around and go. In the end, there is no consumption of a penny, but also affects other people! I get angry when I think of these people! "

The first message is shared in the hope that you will encounter these unreasonable things, do not need to compromise, do not need to pay attention to unreasonable people, the best way is to ignore, do not compromise, remain silent, so that the other party can not guess your psychological activities, over time they feel boring, will leave the silence. If those who are silent and unreasonable continue to advance by an inch, don't start a conflict, just choose to call the police. One or two bad reviews really don't hurt, as long as you do a good job in product quality, it won't affect business in just a few words.

The second message is shared in the hope that everyone will learn to judge consumers. Only those who do not intend to spend will make such loud and evil acts. If you really don't want to spend, you need to refuse their progress as soon as possible (the premise is the same sentence: don't conflict) and refuse with a friendly attitude. Don't be afraid because there is one less guest, it is better to have one less guest than to influence other guests all the time.

For this reason, what do you think?

Photo Source: Internet