Natural mineral water is actually "refined tap water"! Nestle responded.
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As a world-renowned food and beverage manufacturer, Nestl é has a wide range of food and beverage business. In addition to instant coffee and chocolate snacks, mineral water is also one of the main beverage businesses of Nestl é. In France, Nestle's bottled water accounts for 1/3 of similar products on the market.
However, French media reported at the end of January that Nestl é admitted to using disinfection technology to treat some mineral water products and said that Nestl é had used disinfection technology for its mineral water products at least by 2021. The sub-brands involved include Parisian water, which Chinese consumers know something about.
It is reported that French law explicitly forbids any form of disinfection of natural mineral water, and in principle, only limited filtration methods can be used to remove specific ingredients such as iron and manganese particles, so as to ensure that mineral water naturally has high microbial quality, and consumers can drink it directly after purchase.
But the fact is that the aquifers where Nestl é exploits mineral water are often contaminated by microorganisms such as E. coli, and pesticide residues have been found in Paris water sources. therefore, Nestl é treats the so-called "mineral water" or "natural spring water" and tap water through technologies such as activated carbon and ultraviolet disinfection, and then packages and sells the "mineral water" to cover up the fact that the water source is polluted and that the mineral water is not "natural".
In response to the media exposure, Nestl é gave an official explanation that "due to changes in climate and environment, extreme events such as droughts and floods have multiplied, coupled with the expansion of human activities around the production base." it makes it very difficult to maintain the stability of the basic characteristics of natural mineral water. Therefore, in order to ensure the safety of drinking water, Nestl é "had no choice" to adopt multiple filtration.
This reasonable explanation also reflects Nestl é's responsibility for food safety, but the French media do not buy it. It is believed that the "natural mineral water" made by Nestl é using tap water technology is far from the "natural pure, directly drinkable water" mentioned in the advertisement, and has been suspected of cheating consumers.
The survey report also led to deep concerns among Chinese consumers about Nestle's mineral water. It is understood that Nestl é's water business in China includes natural mineral water brands such as Paris Water, St. Peirue and Puna, as well as global brands such as Nestle Youhuo and local brands Dashan and Yunnan Mountain Spring, which occupy a place in China's bottled water market. it is also a bottled water drink that many consumers will choose.
Now that Nestl é has been reported by the French media, Chinese consumers can't help but question whether there are water quality problems with Nestle bottled water on sale in China and whether it has caused fraud to Chinese consumers.
In order to allay the doubts and worries of Chinese consumers, the official website of Nestl é responded to the incident on February 4th. The article said that in order to ensure the safety of French natural mineral spring aquatic products, Nestl é used more sophisticated microfiltration technology and activated carbon filtration and ultraviolet systems allowed in other areas. It is claimed that all bottled water of Nestl é French Water meets the relevant requirements of French natural mineral water.
The article also shows that Nestl é, under the supervision of the French government, has stopped using treatment methods that are not allowed by French regulations, and has always ensured that natural mineral water is safe to drink and that the unique mineral composition of each brand of water is consistent with the commodity label.
However, in December last year, the State Administration of Market Supervision issued a notice of 13 batches of unqualified food sampling. One batch of Puna drinking natural mineral water sold by Wal-Mart (Tianjin) Commercial Retail Co., Ltd. and the general agent of Shanghai Nestle products and Services Co., Ltd., was found to be nitrite exceeding the standard.
The official article published by Nestl é on February 4 did not respond to the incident, stressing only that all bottled aquatic products of Nestl é France Water Company met the relevant regulatory requirements of France, and the products sold in China also comply with the requirements of relevant Chinese laws and regulations.
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