Why can't Starbucks, which has more than a thousand stores in China, find a store in Italy?

According to people who came back from a business trip and a trip to Italy, Starbucks coffee shops could not be found there. In China, Starbucks opened an average of one new store every day in fiscal year 2014, and this year's goal is to open a new store within 18 hours.

"not a single store can be found within 300 miles."

Recently, according to people who came back from a business trip and a trip to Italy, there was no Starbucks coffee shop there. A reporter from China Business Daily typed "Italy" into the store map on Starbucks' official website, which also showed that it did not exist.

"there are not only many but also authentic cafes in Italy, and the prices are much cheaper. Most of the locals spend 1.5 billion euros and drink at the bar and then leave." Kitty, who has just returned from a trip to Italy, told this newspaper that the coffee shop behind the Cathedral of Notre Dame in Florence drinks 1.50 euros standing and 3 euros sitting.

This fully competitive market and coffee culture deters the global brand Starbucks. Starbucks China responded to our reporter that whether it is to choose a target market or a new city, the main consideration is to "pay attention to listen to the voices and needs of customers in entering new markets and store development."

The secret of store layout

So far, Starbucks has opened more than 21000 stores in 66 countries, according to the latest data provided by Starbucks. However, Italy is not yet one of these 66 markets.

Before traveling to Italy, Kitty did a lot of homework and read relevant books and strategies. Although she stayed in Italy for only two weeks, she carefully observed the lives of the local people. "Breakfast can be without bacon and snacks, but not without coffee." She said that most of the local people have a piece of bread, a cup of Espresso (espresso) and a little fruit for breakfast every day.

It is understood that at present, 1.5-2 euros per cup is still the price after the government raised taxes and passed on the economic crisis, and the prices were cheaper before. In spite of this, local tourist attractions and prime areas have basically maintained this level, with some open-air cafes drinking up to 3 euros per cup.

"in theory, the Italian market should be good, regardless of per capita income or customs, romantic leisure." Zhu Danpeng, a researcher at the China Food Business Research Institute, believes that for a global brand, there are only several factors to consider in the process of global store expansion: national GDP, per capita income, population density, store rent and employee wages. There are also industry analysts said that in the face of Italian espresso, Starbucks coffee lacks a competitive advantage in technology, and the standardized corporate culture is incompatible with the local culture, such as standing or sitting.

Why not enter Italy and how do you think about global store expansion? In response to an interview with our reporter, Starbucks China said that "listening to the voices and needs of customers" is the most important.

In fiscal year 2014, Starbucks global store sales grew by 6 per cent year-on-year, North America by 6 per cent, Europe by 5 per cent and China and Asia Pacific by 7 per cent.

According to Starbucks' global five-year plan at the end of 2014, the company plans to generate revenue of $30 billion in 2019, an increase of more than 100% from $16 billion in 2014, with an average compound annual growth rate of about 18%.

Previously released second-quarter 2015 results show that Starbucks China and the Asia-Pacific region will continue to be important markets in Starbucks' global expansion strategy.

China's market ambition

At the end of 2014, Starbucks opened 1500 stores in China, and the frequency of new stores has gradually accelerated. "in fiscal year 2014, an average of one new store is opened every day, and this year's goal is to be more aggressive, with a new one within 18 hours." Wang Jingying, president of Starbucks China, said at the beginning of the year.

At present, more than 3 million customers visit Starbucks every week, and its development in China is taking great strides. It is expected that by 2019, the number of Starbucks stores in China will reach 3400, double or even more than the current 1600 stores. "in the next few years, we will further meet customers' demand for store convenience and diversification in first-and second-tier mature markets, and continue to expand to other emerging cities." Starbucks China said that the environmental layout of each store will be taken care of by a special "Chinese design team" and integrate more cultural and cultural elements of the local community.

According to the London International Coffee Organization, compared with the global average growth rate of 2%, China's coffee consumption is growing at an astonishing rate of 15% a year. According to statistics, the current coffee sales in China is about 70 billion yuan, while the scale of the world coffee market is 12 trillion yuan.

Zhu Danpeng believes that for world brands, emerging countries are the focus of their market expansion, because these markets have huge room for growth and generous returns. "if the number of stores reaches 3400 within five years, that means more than 10% of the total number of stores in the world. China will be an important growth point for Starbucks' future performance, both in terms of sales and profits."

However, in the Chinese market, Starbucks is also facing more fierce competition, especially COSTA, which was born in the same year as Starbucks but only entered the Chinese market in 2007, and Korean coffee representative-coffee with you.

Our reporter consulted the official website of COSTA and learned that the total number of stores in the Chinese market has reached 218. In the business model, it also adopts the chain mode of direct stores to expand. In 2006 and 2008, it cooperated with Yueda Group and Beijing Hualian Group, and quickly opened up stores in large shopping centers such as large supermarkets and department stores. After the combination of north and south channels, COSTA and Starbucks "hand-to-hand combat" in busy areas, and once announced that they would win China's 1Comp3 coffee market in 2018.

Coffee accompany you as the representative of Korean Coffee Shop, since its establishment in 2008, there have been more than 900 stores in Korea, and the Chinese headquarters was established in Chongqing in 2011. At present, there are more than 600 stores in China, which created a miracle in the Chinese market at that time.

Pang Enshuai, a consultant at Beijing Dizhicheng Enterprise Management Consulting Co., Ltd., said that the contemporary coffee culture created by Starbucks, COSTA and other European and American coffee brands is mainly aimed at office workers and company white-collar workers; Korean coffee brands mainly attract young and fashionable consumers by creating a leisure and entertainment consumption environment. In addition, there are more consumers who have not been discovered.

"compared with a decade ago, domestic consumers' awareness of coffee is increasing now, and with the emergence of more and more cafes, there will be 'two changes' in the future: specialization and diversification." The above industry insiders said that the selection of coffee beans and the unique baking process will meet consumers' higher requirements for taste, at the same time, coffee shops will also launch some new products in the future to enrich the product structure.

It is reported that Starbucks will bring its tea brand Teavana to its stores in China and the Asia-Pacific region in 2016. At the end of October 2013, Starbucks opened its first Teavana teahouse in Manhattan, New York, serving desserts and other foods, including flat bread, salads and small plates of snacks, at prices ranging from $3 to $15.

Zhang Zhiwei, China Business Daily