"is it too much for each person to reduce a drink?" The discussion posted by the coffee shop owner caused bipolar controversy among netizens.

Recently, the manager of a coffee shop posted an article on a social platform to seek the opinions of netizens. The content is as follows: (as it is published in Cantonese, the following will be translated into Putonghua)

Our coffee shop has a minimum consumption of one drink per dining room guest. (some netizens who have been to this coffee shop posted pictures and comments that there are words indicating this rule on the restaurant's menu.)

Two guests sat down to buy a bag of coffee beans and ordered a drink, but the barista asked the guest what kind of drink they would like to order. The guest said that ta had bought a bag of coffee beans (also ordered a drink, so he didn't think it was necessary to order an extra drink). But the store thinks that coffee beans belong to retail products and can not be used as food consumption. So is it reasonable to send a post asking whether this idea is reasonable? Is it too much to reduce a drink per person?

As soon as this article was published, it sparked a heated discussion among netizens! Netizens' views on the incident are also polarized, and it is even called a "public relations disaster"....

"reasonable. Business is difficult, there are only 0 and countless concessions. "

Some netizens agree with the merchants' approach, and the point of view comes from: since the minimum consumption on the menu is drinks, not any consumption, consumers can choose not to spend if they do not agree. One netizen said: "when you open the door to do business, you have to pay shop rent, and the business is not a charity." "there are also many coffee shops in other areas that have such regulations, and I personally think it's no problem."the merchants have set a low price, that is, the requirement to eat in, and the merchants have not forced you to come in, so you should abide by the rules when you sit down."

Some netizens think that they can understand the merchants' practice, and the point of view comes from: it is difficult to do business, and the cost of opening the door every day is not low. "businesses provide air-conditioning and a comfortable environment, and if you buy coffee beans, you can use them as a meal. Isn't it possible to go into the store and order nothing, just sit for two hours and turn on the air conditioner?". "Business is not easy to do. Does a non-ordering merchant give a glass of water or not? " If you can give it once, there will only be countless times after that.

There are also some ways to say that there is no need to be so rigid, and the point of view comes from "there can be a low-end rule, but the approach can be more flexible." The original intention of the low-consumption rule is that we do not want guests to simply sit and not spend. The guests in the article bought coffee beans and ordered coffee. I personally think that the guests are consuming, so they can have it, but they can also be flexible. "

There are also some netizens think that can not make a "offset comparison", the point of view comes from: "Retail is to prepare customers to buy and leave, do not need too much space cost (rent)." Some people think that the total price of a bag of coffee beans is high, but that does not mean that the bag of coffee beans is profitable and can offset the time ta spends sitting in the store.

"it's not reasonable. It's stingy and impersonal. "

For the shop owner in the menu explicitly requires each person to consume at least one cup of drink, sell clearly, the truth is in the store, it can indeed be carried out in accordance with the regulations. However, some netizens said that the store's practice of posting articles was very stingy.

"you win the truth and lose the business. If the merchants insist on the implementation of the regulations, they can clearly inform the guests at that time. But it is very stingy to post on the Internet. " "it is right for the shop owner to implement the low consumption rule, but he has already lost the paper. If you open the door to do business, don't let everyone see that you are so stingy. If you are confident that the quality of your coffee is good, then take it easy. Guests don't want to pretend that ta missed the good coffee, and the guests mentioned in the post are not completely free of money. If I were the guest who saw such a stingy post, I wouldn't spend any more after that. "

There are also some netizens who think that those who sell coffee beans are still so stingy, how to keep the customers back. "if customers like the coffee beans bought by ta, they may become potential long-term customers. But what will the guests think when they see such a message? " "they all bought coffee beans and coffee, and one person clicked to prove that one of them liked and appreciated the products of the store, and that the other one might not like coffee. Or is there any other reason not to drink? Do you think the guests will come again when they send the article in this way? "

Some netizens think that the consumption of coffee beans is higher than that of coffee, so there is no need to be so aggressive. "A bag of coffee beans is more expensive than two cups! Coupled with the two guests sitting at the same table, I personally feel that there is no need to post "there is reasonable consumption, sitting down will not lose a piece of meat, there is no need to send online to everyone for" public trial. "

As the topic triggered a heated discussion among relevant forums, groups and other netizens within a few days, the store who posted the article immediately deleted the article and apologized for it. The store owner said that he deleted the post because he saw that many netizens with different opinions were not in such a harmonious atmosphere to answer, so they decided to delete the article to prevent things from fermenting and hurting netizens.

As for the views of netizens, the shopkeeper said: "the post asks questions in the form of situational questions, and there is no deliberate attempt to magnify the matter and the guests or make any attacks with indecent words. therefore, there is no idea of a" public trial "of anyone, but I did not expect so many people to think so. The original intention of our article is to see if there are any defects in this regulation / areas that need to be amended, so we want to ask the public consumers for their opinions through the article, but we did not expect to give everyone such a bad opinion. Therefore, I apologize to every netizen who is unhappy with the post. "

Photo source: social platform

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