Starbucks China responded: you can make in-store bathrooms without spending!

Last week, Starbucks CEO Howard Schultz (Howard Schultz) said in an interview at the New York Times Washington Policy Forum that Starbucks may restrict the use of its bathrooms by the public (non-consumers).

Mr Howard said Starbucks stores served 100m consumers a day, while the influx of non-store consumers who used store bathrooms as public bathrooms posed safety risks for Starbucks employees and in-store customers.

It also said that after both customers and employees enter Starbucks stores, the company must provide them with a safe environment to restrict the use of bathrooms by non-consumers, as well as to reduce the workload of employees.

Howard said at the forum that the mental health problem of employees is the "number one problem" that Starbucks is facing, and that the mental health crisis of employees across the United States is very serious and urgent, and is getting worse.

To alleviate the problem, Schultz said Starbucks needs to train employees and adopt tougher policies in its stores, while reducing unnecessary workload and further ensuring the safety of employees and customers. therefore, it is uncertain whether the bathrooms in Starbucks stores can remain open to the public.

Starbucks announced its policy of opening bathrooms after an incident in Philadelphia in 2018, but then came the problem. Because of its free use, it has attracted a large number of homeless and drug addicts. According to the US media "Business Insider", the toilets of a Starbucks store in Seattle are often soaked with blood, needles and medicine bags are found from time to time, and employees are at risk of infection.

For this matter, domestic netizens also have a heated discussion about it. Many netizens said that McDonald's KFC did not prohibit non-consumers from using bathrooms. Some netizens also believe that Starbucks, as an international brand, publicly shows that it is somewhat smaller to restrict the use of toilets by non-consumers.

Some netizens think that the use of bathrooms in their stores is for consumers, and it is their duty to allow non-consumers to go to the toilet, and it is also their duty to disallow them. Another netizen said that because public bathrooms in Europe and the United States need extra charges, and Starbucks has always been free, so this measure is mostly aimed at the European and American markets.

Starbucks China also responded in the comments section to the news that Starbucks toilets may no longer be open to consumers in the store. The news that Starbucks may consider restricting the use of bathrooms for safety reasons refers to the US market, not our domestic stores.

Whether Starbucks will open its in-store toilets to non-store consumers, and whether consumers will stop spending at Starbucks as a result, is a free and legal two-way choice. Whether it is Starbucks, McDonald's or KFC, they are restaurants and cafes themselves, and the purpose of setting up bathrooms is to provide convenience for guests who come to spend money.

Free open to the public, but these restaurants, brands hope to give everyone convenience, so that everything does not need to "haggle over". But if it does increase the workload of employees, or increase health and health risks, it makes sense not to be open to non-consumers.

Compared with Europe and the United States, China is very powerful in the construction of public toilets, compared with the utilization rate of toilets in Starbucks stores, it really can not be compared. Generally speaking, it is not because they are forced to do so, and the public seldom go to restaurants to use bathrooms.

Photo Source: Internet

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