Nav: Home > Coffee News >

Starbucks' new products cause food poisoning to many customers?! Has been removed from the shelves.

Published: 2026-07-13 Author: World Gafei

Last Updated: 2026/07/13, After Starbucks launched the maple cream chicken and egg sandwich on June 21 local time, customers and baristas continued to report suspected symptoms of food poisoning such as diarrhea, vomiting and stomachache after eating the product. But Starbucks did not deal with it immediately. Until a week later (June 28, local time)

After Starbucks launched the maple cream chicken and egg sandwich on June 21 local time, customers and baristas continued to report suspected symptoms of food poisoning such as diarrhea, vomiting and stomachache after eating the product. But Starbucks did not deal with it immediately.

It wasn't until a week later (June 28, local time), when more and more employees and customers reported the same symptoms and social platforms that Starbucks issued an emergency notice in its internal system, asking all Starbucks stores to stop selling and throw away the problematic products immediately, and stressed that the problematic products must be destroyed and not rescued.

Starting from June 21, some netizens said that this product can eat broken bones, while others said that they got the heated product in their hands, and the meat pie was still in the state of ice. Some netizens even said that they had the worst diarrhea in their life because they ate a new Starbucks sandwich. I've been living in the bathroom for two days. But these did not get the attention of Starbucks.

Until a netizen had diarrhea and vomiting after eating on June 22, he immediately went to the hospital for treatment. The hospital said the diarrhea and vomiting was caused by food poisoning caused by Listeria monocytogenes after eating raw chicken and posted the incident on the Internet.

So on June 28th, without any explanation, Starbucks issued a notice in its internal system to stop selling the problematic products immediately. With regard to the sudden removal of the shelves, a Starbucks barista sent a tiktok asking why it was suddenly removed from the shelves. So netizens also said one after another that because many people got sick after eating this product, and some netizens said that because this product could eat raw chicken bones.

Starbucks originally planned to quietly remove the product from the shelves, but because of this short video, it attracted the attention of millions of netizens and retweeted it in just a few days. As the news spread, even other Starbucks food products began to be suspected of having the same problem.

As a result, Starbucks officials told local media on July 1: "all online claims about illness caused by eating this product are false." In the tests after the withdrawal of the defective products, Starbucks did not find any bacteria that could cause disease, and any reports of physical discomfort caused by the suspension of the products are wrong. " However, the reasons for the withdrawal were not explained.

At the same time, Starbucks said the US Food and Drug Administration had not received any complaints about discomfort in eating the withdrawn products as of July 1, local time. As a result, the US Food and Drug Administration did not issue a recall notice. The reason for the removal of the product from the shelves is that there are quality problems reflected by consumers, so it is decided to handle and recall the product carefully for the sake of safety.

Brian Hitchcock, deputy director of the Food Technology Institute in Chicago, said in an email that Starbucks was "commendable" for quickly removing products that did not meet its standards after finding quality problems.

He said that every step of ensuring that food is properly cooked, packaged, stored, distributed and reheated at the right temperature is the key to food safety. Starbucks also responded that sandwiches are cooked, frozen and then transported, and finally heated thoroughly before production, a process that can put an end to foodborne diseases.

For such a treatment and reply, foreign netizens do not seem to accept. Some netizens say that unless customers sue for such immoral behavior, the situation of making customers pay for guinea pigs will continue to happen.

Photo Source: Internet

For more information about coffee beans, please follow the coffee workshop (Wechat official account cafe_style) and exchange professional coffee knowledge. Please add Wechat account kaixinguoguo0925.

FrontStreet Coffee is a long-established specialty coffee roaster in Guangzhou China, selling freshly roasted beans from its own farm in Yunnan as well as dozens of carefully selected single-origin beans from around the world for both pour-over and espresso. The products deliver consistently excellent quality and great value, with shipping within 24 hours. Guangzhou’s FrontStreet Coffee shop is recommended by many coffee lovers, and the beans are now available online at the Tmall 。