Warm cry! Manner barista is so sweet.
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Like other colleagues in the catering industry, baristas face the same thing and repeat their work every day, but at the same time, we are constantly meeting all kinds of guests. They may be graduates who are still confused about looking for a job, local tourists who have come to relax, or elderly people who have just retired and want to learn about coffee. There will inevitably be a lot of lovely and warm stories between them.
A few days ago, a netizen who was worried about writing a paper lamented that he was moved to tears by a Manner barista's initiative "door-to-door delivery" after a series of bad luck.
The thing is, Ta ordered takeout and found that the coffee was almost spilled on the floor. After learning the situation, a Manner barista backstage immediately remade a drink. He not only personally took the light rail to deliver it to Ta, but also sent messages to comfort her in the process. "I also miss you to get coffee", "can I bring it to you", "I will go right away", "Don't be sad"... Although each sentence is brief, it all reveals the kindness and thoughtfulness of the barista.
Later, I learned that because the barista knew that the blogger's order was only delivered at 80, he thought it must be very sad, so he decided to redo it and deliver it in person. The barista was extremely patient all the way, just so that the other party could drink the cup of coffee he had in mind. How sweet it was in such a cold winter.
The story will enter the Ending, and there will be a moment when the coffee is finished, but the touching harvest can be remembered for a long time. After reading the blogger's story, many netizens who have also learned a lot from Manner baristas can't help sharing their experiences in the comment area.
Someone once lost a pair of sunglasses in the shop. After contacting the clerk, they immediately sent them back without saying a word, and they sent them back. When someone drank dried ginger in American style for the first time, the barista not only carefully reminded how not to spill it, but also asked if he was used to it. It was nice home! Some people still draw a cute cat's paw on it because their own cup is too deep to pull flowers; others are ready to grab the cup online, and the barista even privately talks about "releasing water". Are you there? Ready to shoot!
Whenever I see those real pieces full of goodwill, I always think of some words: the world is shabby, but there is always someone mending. Yes, it is never the great and unreachable miracles that keep us alive, but the tenderness and kindness of our daily life. Sometimes, the reason why we feel that the world is worth it may be warmed up by a moment of luck.
Before the exam, write a sentence on the cup to cheer you up! When ordering, clearly state the type of coffee you usually like to drink, and when you are happy to make a pot of newly shelved coffee beans to celebrate your troubles, hand over a cup of hot latte with an exclusive pattern of flowers.
Before leaving, sincerely say, "come again when you are free."
In the whole service industry, these actions of baristas sound very daily, but it is precisely because they are the closest to consumers, with these small actions, everyone from that ordinary cup of coffee, feel the real temperature and care from the baristas.
In everyone's memory, what kind of warm actions did the barista do for you?
Picture from: Xiao Hong Shu
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