The coffee shop owner does not accept 10-year-old children! Lawyer: Reasonable!
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Recently, a coffee shop posted a notice on a social platform to inform its users, which unexpectedly aroused a large number of netizens' discussion. From the door notice posted by the poster, the house mainly takes pictures and clocks in, and only receives customers over 10 years old in order to ensure the customer photo experience.
Now some cafes that pay attention to the environment will restrict the entry of children, but most cafes decline to be younger children, and many consumers also think that some children will be difficult to control and make a scene, so they all understand that shopkeepers have to set rules in order to maintain the good experience of other customers.
But in the eyes of most people, children around the age of 10 have been able to communicate equally and have some control over their behavior compared to naive and romantic kindergarten children. As long as you communicate well with them, it will not disturb other guests in the store, so this rule makes some parents feel incomprehensible, while others think that the coffee shop is biased against children.
In this regard, the Economic Television Live reporter contacted the coffee shop, the staff said that such a regulation is actually a helpless move. It is understood that the store is mainly to take pictures and clock in, and the store is decorated with piano, fountain and other decorations to create a good-looking scene. However, children often talk loudly and damage things in the store, which not only destroys the environment in the store, but also affects other guests.
"before, there were parents who actually took care of their children, but they couldn't control the children to hit our piano first. We reminded them politely but to no avail. The children stepped on our fountain, which was dangerous to turn on electricity. There were also children running around the house and throwing things into the fish tank. We kept apologizing to our customers. They had a bad sense of experience."
The staff explained that less than two weeks after opening the coffee shop, they mainly received guests who wanted to take pictures and sign in, so they had to write this post in order to maintain a comfortable and pleasant atmosphere in the store.
Surprisingly, during the rising popularity of posts, their store was subjected to Internet violence by some people, malicious bad reviews appeared on third-party platforms, and many netizens thought that their behavior was discriminating against children.
In response to the controversy in the comment area, lawyers believe that coffee shops have the right to operate independently and can formulate reasonable business rules according to their own business philosophy, as well as the positioning of customer groups, and this practice does not involve discrimination against children.
As netizens often say, behind every outrageous rule must be an unpleasant story. So in order to avoid a similar situation, coffee shops can tell customers in advance what rules they need to follow.
However, lawyers also remind businesses that when writing controversial rules, they should state their reasons legally and reasonably. "for example, in order to create a quiet environment, that is, to meet the main target customer groups, and another is for safety reasons, in-store facilities may pose risks to children, which can make it easier for parents to understand and accept them."
Picture from: Internet
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Important Notice :
前街咖啡 FrontStreet Coffee has moved to new addredd:
FrontStreet Coffee Address: 315,Donghua East Road,GuangZhou
Tel:020 38364473
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