Drink out machine parts! Mixue Ice City Workers: Pray for the Return of Old Employees

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Recently, a customer posted a short video on a social platform saying that he had drunk a foreign body in his Honey Ice City drink.

Through the video taken by the consumer, there is a piece of white plastic in the front of the straw she uses, but it is difficult to judge the use of the plastic from its appearance. It can only be determined that the white plastic should not appear in a sealed drink.

In this regard, most netizens will usually advise the parties to retain the relevant evidence and ask the shop owner for reasonable compensation after seeing that some consumers have drunk the foreign body. Workers who notice the video of such complaints will also rush to the comments section to explain.

However, in the comments section of the video, instead of feeling outraged at the damage to consumers' rights, netizens sympathized with the beater who accidentally dropped the plastic into the customer's cup. According to Michelle's employees, the white plastic found by customers is actually an accessory to the ice cream machine in the store, and the laminating mouth installed at the outlet can make the ice cream squeezed out by the machine look "angular".

Many workers posted pictures saying that if the ice cream machine did not have a plastic laminating mouth, the ice cream they made would be "the same style of ice cream with lazy hairstyle", and the weight of the product would become more, but the overall shape would also become unattractive.

The employees said that when they clean the ice cream machine every day, they will focus on cleaning and carefully disinfecting the outlet, and the framed mouth accessories will be removed, washed and put back in every day. Therefore, even if accidentally dropped into the drink, customers do not need to worry too much about the accessories will contaminate the food.

However, when the Michelle shop assistant found that "the old employee ran away from home" while playing ice cream, there was a high probability that the employee's sky had collapsed "and" the store should be crazy. "

They revealed that this plastic accessory looks inconspicuous, but if it is lost, in addition to making the ice cream unattractive, it may also cost the store a lot of money for the purchase of expensive accessories. "the owner has a pain in the flesh because of the expensive accessories," and "all of us lost money because of the mistake of a male clerk."

Because of this, the clerks in Snow and Ice City begged the consumer to "return their old employee" so that the careless worker could avoid losing money and being fined. Some netizens joked that customers could keep machine parts and wait for "the store manager to redeem his old employees with money."

According to customer feedback, after finding the mistake, the store has taken the initiative to contact him, refund and re-compensate for a drink. As for what to do with the "old employee", the customer did not mention it.

Apart from teasing, many users are worried about the presence of foreign bodies in drinks. From the clerk's explanation, it is not difficult to know that the laminated mouth accessories become easy to fall off because of the daily cleaning and maintenance of the machine, so in the view of some people, "there is one, there are two", and the machine parts may fall back into the customer's drink at some point in the future, causing food safety accidents.

Therefore, as consumers, most people think that Honey Snow Ice City employees should learn a lesson and check more during daily meals to avoid the same situation again.

Picture from: Xiao Hong Shu

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