The way of business | he who gets the young gets the world.

Needless to say, the development of technology is changing the way people live and consume today, and if they find that the service quality in a coffee shop is too poor or the baristas don't know what they ordered, they will immediately spread the message on their mobile phones. Although baristas will think that this behavior infringes on their personal rights, this is the way the younger generation lives, they share information, they focus on quality, and they are driving the coffee industry.

If you want to keep up with them, you must implement a fast consumption model that is more responsive to customers' needs in the coffee shop. Pay attention to the following:

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Interactive art

Consider decorating your coffee shop with large photos. Young people like to take pictures and share. Be sure to provide them with iconic decorations or places that can be photographed as souvenirs, so as to keep their hearts!

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Interactive guidance

Interactive guidance means to use customer feedback and word-of-mouth to guide consumption. But if your coffee shop hasn't been evaluated on social media, don't cheat, because the customer's eyes are discerning!

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Select space

Nowadays, young people have more coffee knowledge than you can imagine, and they know which kind of coffee they want, so you need to give them enough choices. In addition, consumers also pay great attention to the nutritional value of food and beverages, so in order to cater to their tastes and needs, you must prepare a wide range of food and drinks in the store, such as milk with different fat content.

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Menu design

Pay attention to the trend of the consumer market and adjust your menu in time. For example, cold coffee drinks are very popular these days, not only in the afternoon, but also in the morning, so you need to add coffee cold drinks to your breakfast menu.

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Don't have too much information.

As long as consumers are interested, they will find the corresponding information on their own, so you do not need to add additional information in the service process, too much information will only make people feel tired.

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A few tips

First, today's consumers are not as patient as they used to be. they want goods to be available at any time and anywhere, so they must always pay attention to the inventory of goods and replenish them in time when they are not enough; second, put warning signs such as "milk is temporarily out of stock" and "cleaning" in the right place, so as not to stand in the way of customers. Third, consider the use of remote ordering and equipment management system to further improve the efficiency of dining services.