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She was in a bad mood, got angry with the barista and wrote a letter of apology.

Published: 2026-05-12 Author: World Gafei

Last Updated: 2026/05/12, Anyone who has worked in the retail and service industries knows that some rude guests show up every day, but not all of the angry female guests encountered by the Starbucks barista. The woman, who identified herself as Debbie, drove to the Starbucks on Monday (20th) to place an order. Maybe she just wanted a morning refreshing cup of coffee, but just because of the takeout in the store.

Anyone who has worked in the retail and service industries knows that some rude guests show up every day, but not all of the angry female guests encountered by the Starbucks barista.

The woman, who identified herself as Debbie, drove to the Starbucks on Monday (20th) to place an order. Maybe she just wanted a morning refreshing cup of coffee, but because the cups in the store ran out, she gave the barista a lot of face. After thinking about her behavior, Debbie decided to make up for the "unhappy experience" and went back to the coffee shop the next day to give the barista a warm apology card.

Understandably, the anonymous barista was shocked to see the card and then posted it on Reddit. "as a person who has worked in retail and catering industry for a long time, this card makes my exhausted heart beat with blood again," one netizen commented. We don't know where Debbie is, but her behavior brings positive energy, which is commendable.

Dear Starbucks barista,

When I drove here for coffee yesterday, we had some unhappy experiences. It's not your fault! At that time, the cup holder ran out, you said you could not put my cup (still empty), I did not understand you, and the attitude is very bad.

I need to apologize. It's not what I want to leave such an unfriendly impression. I shouldn't have done this to you. I shouldn't have done this.

You are a young man, obviously working hard for your future, and you should be praised. Please keep an optimistic attitude and be full of hope for the future. No matter what others do in front of you (or drive to you:), please be optimistic.

God will bring you good luck.

Yesterday you taught me what kindness, compassion and modesty are.

Thank you!

I wish you every day in the future!

Debbie

(translator Wang Mengyao)

FrontStreet Coffee is a long-established specialty coffee roaster in Guangzhou China, selling freshly roasted beans from its own farm in Yunnan as well as dozens of carefully selected single-origin beans from around the world for both pour-over and espresso. The products deliver consistently excellent quality and great value, with shipping within 24 hours. Guangzhou’s FrontStreet Coffee shop is recommended by many coffee lovers, and the beans are now available online at the Tmall 。