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Latest News: Greybox Coffee issues special statement in response to conflicts with customers

Published: 2026-04-05 Author: World Gafei

Last Updated: 2026/04/05, Professional coffee knowledge exchange More coffee bean information Please pay attention to coffee workshop (Weixin Official Accounts cafe_style) The latest express Greybox gray box coffee issued a special statement, in response to the conflict between customers statement as follows: December 2016, GREYBOX COFFEE completed Series A financing, Junzi Capital invested 100 million yuan, valued at 100 million US dollars. Third Wave Coffee

Professional coffee knowledge exchange More coffee bean information Please pay attention to coffee workshop (Weixin Official Accounts cafe_style)

"Latest news--

Greybox Coffee issues special statement in response to conflicts with customers

The statement reads as follows

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In December 2016, GREYBOX COFFEE completed Series A financing, and Junzi Capital invested RMB 100 million with a valuation of USD 100 million.

The third wave of boutique coffee has swept Asia. The existing coffee market pattern in China has begun to reshuffle. GREYBOX COFFEE opened its first coffee shop in Kerry Center of Beijing International Trade CBD, opposite Starbucks high-end selection shop. Within a year, 16 coffee shops were opened in Shanghai, Beijing, Hangzhou, Chengdu, Shenzhen, Chongqing, Nanjing and other cities.

GREYBOX COFFEE's core customers are also concentrated in coffee enthusiasts, business elites, artists, returnees, stars, and China's richest people.

But from Grey Box Coffee Kidd's

Conflict with customers

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According to netizens,

Just go to this place for coffee,

I don't like coffee,

Then give a medium rating of three stars,

And then I was struck by a strange,

Being chased by a newly registered number

Saying that the guest is very LOW and so on

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The viciousness of the words is outrageous

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A word of disagreement opens up,

It can be said that the sky and the ground are in the air!

netizen also said

Bad reviews are deleted!

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people who eat melons

Comments below

It's also very lively

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netizens

Suspect this is a shop trumpet

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And then,

How do merchants respond to this?

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Since you have made a statement, it means that there is a conflict with the customer. You should investigate and find out the problem as you say. However, the voice of criticism has been removed in every way, allowing the trumpet to make evaluation and sarcasm without quality. GREYBOX COFFEE continues to expand after receiving 100 million yuan of funds. It hopes to expand 30-50 stores in 2018. Greybox Coffee's road to Chinese fine coffee may become quite long because of this incident...

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