Filming his own "Love Dou" was rejected, Ruixing customer service: there is no such rule.

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Inviting stars as spokesmen is already the basic operation of many coffee brands. Fans will support their own "Aidou" more or less, and brands can also train new users. Recently, everyone may have noticed the news that Rui Xing has recently signed Qianxi as a spokesman for Yi Shang. At present, he has appeared on the TV rotation ads in various stores, and the humanoid brand has also been put in place, and many fans have gone to sign in as a souvenir.

Yesterday, there was an article entitled "Lucky how noble are you?" No pictures? "it caused a lot of discussion, and the fans of the post said they went to the Ruixing store near home to buy a drink and pat the billboard. In the process, she asked the clerk if there would be a picture of the spokesperson on the TV rotation ad, and the clerk replied that there was no, but after waiting about 20 seconds, she saw the picture of the spokesperson.

Not only that, according to him, the clerk also prevented the customer from taking pictures on TV, saying that photos could not be taken in the whole store. This is very puzzling. Is there really such a rule? Since there is a rule that you can't take pictures, put a sign in a conspicuous place in the store, and if you can't guarantee that everyone can abide by it, what's the point of this rule? In the end, the fan asked: "if a spokesman has been invited to release the photo, why can't all the fans be happy?"

In the comment area, a netizen who is also a Jiangsu ip said that he was also prevented from taking photos at the store. As soon as I checked the geographic information, I found that the two people actually went to the same lucky store on the same day and encountered the same situation. However, it is clear that this is not the case in all lucky stores. Because many netizens said that the shop near them would not hinder taking pictures, and they had never heard of not allowing them to take pictures.

But some netizens who call themselves lucky employees say that they really can't. The question of why you can't take pictures in the store is like asking why you can't lend the rescue machine in the ambulance. It is the store policy that does not allow any photos, and employees will be deducted from their performance even if they are checked once, unless they are reported to the Lucky Public Relations Department for approval.

But more lucky employees showed up, saying that their stores did not have such a rule. In general, in-store photos are allowed, such as bloggers, just want to shoot the stars on TV is even more of a problem. In short, as long as you don't get a picture of the warehouse and the console, you can do whatever you want.

As a matter of fact, Lucky also had a precedent of not allowing customers to take pictures. On September 24, when a netizen came to Ruixin to buy coffee, he took a picture of his drink with the camera he carried with him with the activity bag at that time as the background. The professional posture "scared" the clerk, mistakenly thinking that the customer had come to visit the store or interview, so he came forward to stop it. In Lucky's regulations, these two situations should first be reported to the regional manager, and the shop assistant should leave the relevant personnel's name, contact information, department and job information so that the public relations department can respond in a timely manner.

This time, even mobile devices can not be filmed, is it the problem of stores and clerks, or is it the official rule? Many netizens @ Luckin Coffee, hoping to get a reasonable explanation. After the netizen complained to the official customer service, Ruixing contacted that she would go to the store to verify the situation. As for the question of whether Ruixing has a clear rule that it cannot take photos, the customer service said: if not, there will be feedback and the netizen will be contacted again within 24 hours.

At present, the incident has not been further updated.

Photo Source: Internet

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