Drink powder to complain about Starbucks, shop assistant: wronged!

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This year's Starbucks is very different from the past. Consumers are overwhelmed with the new speed of the product. Some time ago, before punching in the limited drinks of the cherry blossom series, the recommended signboard of the store has been changed to salty Ruibai. This change has surprised and delighted Starbucks users who like new things, and many people try to buy it as soon as they see the update of Starbucks menu.

However, netizens who recently tried the new product Ke Yan Ruibai found that there were a lot of black powder left at the bottom of the packing cup, which could not help wondering where the coffee grounds came from and whether it was caused by a mistake made by the shop assistant.

This situation happened to more than one netizen, many netizens on the social product platform showed that they bought salt and Ruibai, and the bottom or lid of the cup was stained with a layer of black powder. However, some people said that there was no feedback from netizens about the salt Freibai they bought, so netizens suspected that the drinks with powdered dregs may have been made by shop assistants, and the extracted coffee grounds accidentally fell into the cup.

Faced with the problem of powder complained by consumers, Starbucks clerks shouted that the residual powder in the cup was not their mistake, on the contrary, if there was no black powder in the packing cup, it would be a violation of the operation. Because the correct way to open this cup of salt Frappe is to have coffee powder!

According to the main ingredients announced by Starbucks and the explanation of the shop assistants, this salt Frappe needs to be decorated with freshly ground coffee powder that occupies half the liquid surface. Netizens mistakenly believe that coffee grounds are the decorative coffee powder in standard practice.

Some shop assistants said that because they were worried that decorative coffee powder would be misunderstood by customers as coffee grounds, many shop assistants chose not to add coffee powder decoration when making this drink, which also made some consumers think that there was no black powder in the normal production of salt Frui white, but drinks with coffee powder were the standard products that shop assistants did not cut corners.

At the same time, shop assistants also let consumers rest assured to drink, the decorative effect of coffee powder are coffee beans ground on the same day, not the netizens worried about the extracted coffee grounds.

Although the addition of coffee powder is the correct operation of salt Freibai, some netizens think that this new cup of coffee powder has an uncomfortable overall taste. "this dregs has a terrible voice," and "there is an obvious sense of foreign body."the freshly ground coffee powder not only affects the taste, but also is regarded as a foreign body."

The shop assistants who have tried the new products do not quite understand the operation of sprinkling coffee powder. in the shop assistants' view, this operation is not only superfluous, but also easy to make consumers misunderstand that it is caused by improper operation of the staff. some stores said that some customers had misunderstood that the decorative coffee powder was coffee grounds and asked the clerk to redo it.

Some netizens have suggested that coffee powder insoluble in water should be replaced with chocolate powder or cocoa powder of similar color, so that there will be no taste problems, no misunderstanding among consumers, and no embarrassment for Starbucks store staff. wavering between standard production and illegal operation.

Picture from: Xiao Hong Shu

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